Internal Communications Associate Consultant

Lidl GB; Greater London; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

35 days' holiday

10% in-store discount

Ongoing training

Enhanced family leave

Pension scheme

London Weighting allowance

Job summary

Lidl GB is seeking an experienced Internal Communications Associate Consultant to join our Corporate Affairs team at our Tolworth HQ. You’ll advise senior stakeholders and lead multiple communication plans to engage 34,000 colleagues, shaping Lidl GB’s internal narrative.

You’ll manage channels, collaborate with cross-functional teams, and drive data-informed improvements while enjoying a hybrid working model with office and home-based days.

Qualifications

• Experience within Internal Communications is essential.
• Strong understanding of strategic communications and long-term vision.
• Experience with retailers or big brands, Lidl’s role in retail.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Exceptional creative writing with attention to brand voice and detail.
• Trusted advisor with integrity and discretion.
• Excellent interpersonal skills with stakeholders at all levels.
• Experience designing and developing internal comm channels (events, intranets, podcasts, apps).
• Strong IT and design skills: PowerPoint/Slides, InDesign, Photoshop, Canva; video production is a plus.

Responsibilities

• Lead the development and delivery of Lidl GB’s Internal Communications strategy.
• Provide expert counsel to stakeholders at all levels, including Board level.
• Plan and produce engaging content across channels aligned to Business and Corporate Affairs strategy.
• Develop and modernise channels (SharePoint intranet, app, Town Hall, digital screens).
• Improve reporting mechanisms; ensure data-driven recommendations.
• Support leadership events logistics and content (Town Hall).
• Collaborate with Corporate Comms, Engagement, and Employer Brand teams to deliver joined-up content.
• Stay abreast of internal comm developments and share ideas.

Skills

Internal Communications

Strategic communications

Stakeholder engagement

Project management

Creative writing

Time management

Interpersonal skills

Brand guidelines

Tools

PowerPoint

Google Slides

InDesign

Photoshop

Canva

Job description

Summary
£41,800* - £50,600* per annum | 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
At Lidl, we connect 34,000 colleagues, spark engagement, and bring our energy to turning big business goals into clear, inspiring stories. Guiding senior leaders and ensuring every team member feels informed, proud, and valued is More to Value. We’re curious, collaborative, and passionate about what we do.
Just like you.
We’re looking for an experienced, highly organised and enthusiastic Associate Consultant to join our vibrant and demanding Internal Communications Team within Corporate Affairs, based in our Head Office in Tolworth. Reporting to the Internal Communications Team Manager and working alongside the Internal Communications Consultant and Administrator, deputising for both when needed.
As an Internal Communications Associate Consultant, you’ll advise senior stakeholders and play a pivotal role within a small team that has a big impact on 34,000 colleagues across Lidl GB. As Lidl GB’s growth continues, our department is also evolving and getting busier by the day and this role is a brilliant opportunity for you to combine your experience within Internal Communications and a passion for retail.
You’ll support the design, planning and delivery of Lidl GB’s Internal Communications strategy including our annual content plan, key business announcements and news, alongside day-to-day communications. You’ll thrive in this highly collaborative and dynamic team, giving you the opportunity to work on a variety of projects and with colleagues across the business, including our Board of Directors.
As a trusted advisor with a proven track record in internal communications, you’ll take the lead on multiple communication plans to support our key strategic goals, ensuring our colleagues are informed, engaged, and proud to work for Lidl.
You’ll also look after and develop our internal communication channels such as our Town Hall, colleague intranet, mobile app, social feed, and other bespoke channels, exploring opportunities to take them to the next level. Working with the Internal Communications Team, you’ll also influence and develop effective ways of working and toolkits for the team and our stakeholders.
At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.
What you'll do

• Play a leading role in the development and delivery of Lidl GB’s Internal Communications strategy, including leadership communication.
• Collaborate and provide expert counsel on internal communications, guiding and supporting stakeholders at all levels, including Board level.
• Lead the planning and production of consistent, engaging and impactful content on our channels, ensuring it’s aligned to our wider business and Corporate Affairs Team strategy.
• Develop our existing channels whilst exploring new ones, including our SharePoint intranet, colleague app, Town Hall and digital screens.
• Develop our reporting mechanisms to share with the business and ensure our recommendations are data driven.
• Provide direction, support the team, and research new methods to develop our ways of working and processes to help us reach the highest standards.
• Support with the design, logistics and content for leadership events e.g. Town Hall.
• Work closely with the Corporate Comms team, Engagement team and Employer Brand to deliver joined up impactful content.
• Stay on top of new developments within internal communication, both internally and externally, and share ideas and recommendations.

What you'll need

• Experience within Internal Communications is essential.
• A strong understanding of strategic communications - able to see the bigger picture and longer-term vision, whilst joining the dots on a daily basis.
• Experience of working with retailers or big brands, and an understanding and knowledge of the retail sector and Lidl’s role within it.
• Ability to work in a fast-paced environment with strong project and time management skills, and comfortable working on several projects, campaigns, or events at once, often with tight or moving deadlines and priorities.
• Exceptional creative writing skills with a meticulous eye for detail and consistent approach to brand guidelines and tone of voice.
• To be a trusted advisor who acts with integrity and discretion and puts colleagues and the business at the heart of what we do.
• Excellent interpersonal and communication skills with internal and external stakeholders of all levels.
• Experience designing, managing, and developing internal communications channels such as events, intranets, podcasts, apps.
• Strong IT and communication design skills with experience using PowerPoint/Google Slides, InDesign and Adobe Photoshop and Canva. Video production experience is advantageous.
• Be curious, open minded and willing to embrace the art of the possible by driving continuous improvements and sustainable change.
• Comfortable dealing with multiple requests and large volumes of information and details, often at pace or with moving elements.
• Be flexible, proactive, hands-on and unflappable in high pressure situations.
• Have a dedicated work ethic, willing to work outside of normal working hours (on occasion), to deal with deadlines or issues that arise.
• Be a positive role model for the Internal Communications Administrator and wider Corporate Affairs Team.
• Able to gather and review metrics, feedback, and trends to produce reporting for Internal Communications and encourage data driven decisions.

What you'll receive

• 35 days' holiday (inclusive of bank holidays)
• 10% in-store discount
• Ongoing training
• Enhanced family leave
• Pension scheme
• Plus, more of the perks you deserve

Take a look at more of our benefits package on our Lidl Careers website.

• includes 10% non-contractual London Weighting allowance

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.