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Lidl is seeking a Consultant to bridge commercial strategy with customers, leading end-to-end Customer Experience Merchandising initiatives across 13 RDCs and 1,025+ stores in the UK.
You will manage seasonal campaigns, define planograms, and communicate changes to the business while working within a hybrid office environment with flexible home days. The role focuses on delivering high-impact merchandising projects with autonomy and accountability.
successfully launch in all of our stores across the UK seamlessly. As a Consultant, you won't just be managing tasks-you'll be the bridge between our commercial strategy and our customers. You will identify opportunities to maximise sales, consider macro space allocations and effectively communicate the seasonal campaigns to the wider business, including 13 RDCs and 1,025+ stores. This role requires the ability to think outside the box, ensuring all stakeholders are brought on the journey. You will have a can-do attitude who enjoys working on new ideas and projects and thrives on change. The successful candidate will be a confident presenter who can manage and host senior stakeholder meetings and present their projects effectively to stakeholders at all levels of the business. This role offers a high level of responsibility and autonomy, whilst working a part of the wider Customer Experience Merchandising team, will report directly to the Customer Experience Team Manager. Whilst the successful candidate will primarily focus on managing the seasonal campaigns, they will also support the wider Promotional merchandising team on complex and wide ranging merchandising projects. At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you'll find the work/life balance you need to thrive. What you'll doProject Leadership: End-to-end project management of Customer Experience Merchandising initiatives, from initial scoping and stakeholder buy-in to final implementation and post-launch analysis.Project Management: Manage multiple workstreams simultaneously, ensuring deadlines are met without compromising on quality.Effective Communication: Organise, create and execute clear and effective communication for our seasonal campaigns, ensuring the Christmas merchandising projects and concepts land successfully in 13 RDCs and in 1,025+ stores.Define and create seasonal planograms relevant for each store size and cluster.Establish macro space allocations to create space for seasonal periods. What you'll needExceptional Stakeholder Management: The ability to influence, negotiate, and communicate effectively with colleagues at all levels of the business.Confident Presenter: Confident at creating and presenting presentations to stakeholders at all levels of the business.Strong Organisational Skills: A natural ability to structure workflows, manage documentation, and keep projects moving in a fast-paced environment with strong priority management skills.Analytical Mindset: Comfortable using data to inform decisions and measure project success. Having excellent attention to detail is essential.Project Management Experience: Track record of delivering and executing wide reaching projects.Knowledge of merchandising and space planning software is beneficial.Confident communicator including writing launch packs and implementation memos.Strong IT Literacy is essential.What you'll receive35 days' annual holiday (inclusive of bank holidays)10% in-store discountEnhanced family leaveContributory pension schemePlus more of the perks you deserveTo find out a Lidl bit more visit our benefits page to see for yourself!