Internal Auditor - Hospitality

Criterion Hospitality; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Criterion Hospitality is seeking an experienced Hospitality Operations & Contract Auditor to provide independent assurance across our London hotel portfolio. The role will audit outsourced and internal services including housekeeping, linen and laundry, public-area cleaning, guest supplies and other operational services.

You will review service delivery, contracts, invoices and supporting records to identify control weaknesses, non-compliance and financial discrepancies.

Qualifications

• Experience in audit, compliance, contract assurance or financial control.
• Strong analytical, numerical and spreadsheet skills.
• Confident reviewing contracts, invoices and supporting evidence.
• Able to challenge discrepancies and communicate findings professionally.
• Highly organised, objective and independent.
• Flexible to travel across our London hotel portfolio.

Responsibilities

• Carry out planned and unannounced audits across London hotels.
• Review contracts, service standards, invoices and operational records.
• Identify overbilling, unsupported charges, service failures and control gaps.
• Prepare clear audit reports and track corrective actions.
• Monitor supplier compliance and performance.
• Recommend improvements to controls, procedures and supplier governance.

Skills

Audit

Analytical skills

Numerical skills

Spreadsheet skills

Contract review

Communication

Organisational skills

Travel flexibility

Job description

Criterion Hospitality is looking for an experienced Hospitality Operations & Contract Auditor to provide independent assurance across our London hotel portfolio.

The role will audit outsourced and internal services including housekeeping, linen and laundry, public-area cleaning, guest supplies and other operational services. You will review service delivery, contracts, invoices and supporting records to identify control weaknesses, non-compliance and financial discrepancies.

Key Responsibilities

• Carry out planned and unannounced audits across London hotels.
• Review contracts, service standards, invoices and operational records.
• Identify overbilling, unsupported charges, service failures and control gaps.
• Prepare clear audit reports and track corrective actions.
• Monitor supplier compliance and performance.
• Recommend improvements to controls, procedures and supplier governance.

About You

• Experience in audit, compliance, contract assurance or financial control.
• Strong analytical, numerical and spreadsheet skills.
• Confident reviewing contracts, invoices and supporting evidence.
• Able to challenge discrepancies and communicate findings professionally.
• Highly organised, objective and independent.
• Flexible to travel across our London hotel portfolio.

Hospitality experience is desirable but not essential; strong audit and control experience is more important.