Interim Retail Operations Lead: Growth & E‑commerce

STUDENTS' UNION ROYAL HOLLOWAY UNIVERSITY OF LONDON; Egham; On-site; GBP 45,000 - 48,000; Full time

Benefits offered by this job

22 days annual leave

8 extra days off during winter closure

Birthday day off

Employee discounts

Contributory pension scheme

Wellbeing support

Cycle to Work Scheme

Job summary

Royal Holloway Students’ Union is seeking a Retail Operations Manager (Interim) to drive the effectiveness, consistency and commercial success of RHSU’s retail operations. You’ll lead the development and implementation of improved systems, processes and standards, working closely with outlet managers to strengthen compliance, improve reporting and support high-performing teams.

This fixed-term role will focus on delivering sustainable operational improvements, reducing risk and ensuring our

Qualifications

• Experience delivering retail operations improvements.
• Ability to lead cross-functional teams.
• Knowledge of e-commerce and merchandise operations.

Responsibilities

• Lead development and implementation of improved systems, processes and standards.
• Strengthen compliance and improve reporting across retail outlets.
• Support high-performing teams and drive commercial success of RHSU retail services.
• Deliver sustainable operational improvements and reduce risk for future growth.

Skills

Operations management

Process improvement

Compliance

Team leadership

Job description

Royal Holloway Students’ Union is seeking a Retail Operations Manager (Interim) to drive the effectiveness, consistency and commercial success of RHSU’s retail operations. You’ll lead the development and implementation of improved systems, processes and standards, working closely with outlet managers to strengthen compliance, improve reporting and support high-performing teams.

This fixed-term role will focus on delivering sustainable operational improvements, reducing risk and ensuring our