Interim People Operations Lead

Go Fractional; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

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Job summary

Go Fractional is seeking an experienced HR Operations/People expert to own the end-to-end employee lifecycle. You will manage payroll input, benefits and the HRIS, with AI-native workflow design at the core of processes.

Reports to Senior People Partner and collaborates with the CEO and broader team to shape culture. The role demands hands-on payroll expertise, UK employment law knowledge, discretion and fast execution in a scaling environment.

Qualifications

• Hands-on payroll input and benefits administration.
• HiBob experience is a plus.
• Strong HRIS skills across workflows, automations and integrations.
• Evidence of building AI-native workflows and tools.
• Knowledge of UK employment law and people governance.
• Fast-paced, autonomous learner in ambiguity.
• Discretion handling confidential matters.

Responsibilities

• Own the employee lifecycle from contracts to leavers and changes.
• Design scalable, AI-native People processes with automation.
• Own HRIS data, records, and monthly reporting.
• Oversee payroll input end-to-end and benefits administration.
• Collaborate with Finance on year-end and reporting.
• Manage office environment and vendor relationships.
• Lead social calendar and company rituals within budget.

Skills

Payroll processing

HRIS proficiency

Data analysis / spreadsheets

UK employment law awareness

AI workflow design

CIPD experience

Tools

HiBob

Payroll software

Job description

Who you are

• Hands-on People or HR Operations experience, ideally in a fast-moving scale-up, with real ownership of end-to-end processes. CIPD or equivalent experience required
• Hands-on payroll input and benefits administration. HiBob experience is a plus
• Strong HRIS skills across workflows, automations and integrations, plus confident data and spreadsheet ability
• Real evidence of building with AI: workflows or tools you've shipped and use, not ones you've only read about
• Exceptional organisation and judgement. You spot what needs doing and get ahead of it, you build the credibility that lets you influence without leaning on authority, and you treat confidential matters with discretion
• A quick, first-principles learner who is comfortable with pace, ambiguity and autonomy
• Working knowledge of UK employment law, compliance and people governance
• Low ego and high standards. You care most that the work is right and well run

What the job involves

• You'll own the people engine room at Flock: the employee lifecycle, payroll input, benefits, the HRIS, the office and our in-person events
• Your job is to design how a modern People function should work at a company where repetitive admin is automated out of existence and every process is simple, scalable and AI-native by default
• You'll report to our Senior People Partner and work with everyone here, from a new joiner on day one to the CEO, who cares deeply about our culture
• Own the full employee lifecycle: contracts, right-to-work, starter and leaver logistics, probations and changes. Shape the first day and first week alongside managers, delivering a strong employee experience across the lifecycle
• Be the first point of contact for people queries and audits. Own the People inbox and core HR templates, and drive every query to resolution
• Own the HRIS (HiBob) and people data: records, workflows, surveys and data integrity. Deliver monthly People reporting and metrics that spot and close gaps early
• Own payroll input end to end: collate, calculate and submit each month, including bonuses and comp changes. Manage the provider and partner with Finance on reporting and year-end
• Own benefits end to end as the main contact for providers, systems, data and employee advice, keeping policies and materials current
• Cut manual effort across the lifecycle by building AI-native workflows, so every routine people process is automated by default, then coach the business to use them. Own continuous improvement across People Ops
• Partner with IT on joiner and leaver access automation, and on cost and data audits
• Run the office environment and vendor relationships, including routine upkeep like weekly snack orders and post. Cover health and safety as a trained First Aider and Fire Marshal, and provision hardware fast
• Own the company social calendar and rituals, from bi-weekly Flock o'Clock (working closely with the CEO) to quarterly Town Halls and larger events, keeping them engaging and on budget

Work Arrangement

• Fixed Term Contract
• London
• 2-3 days a week in office
• Senior and Expert level

Compensation

• Salary not provided
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