Interim Operational Manager MHLT/MHUCC

Hertfordshire Partnership University NHS Foundation Trust (HPFT); St Albans; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Leadership training

Holiday entitlement 27–33 days

NHS pension

Car lease scheme

Job summary

Hertfordshire Partnership University NHS Foundation Trust seeks an Interim Operational Manager for a 12 month fixed term. The role covers Mental Health Liaison teams at Watford General and Lister Hospital, Stevenage, plus the MHUCC service at Stevenage.

You will lead transformation, drive KPIs and ensure compassionate, person-centred care in acute hospital settings. Experience in crisis settings is ideal, and you will engage with senior staff to navigate change while supporting staff and

Qualifications

• Experienced Operations Manager with NHS or healthcare settings preferred.
• Ability to navigate complex change and transformation programmes.
• Confident, proactive, and able to work autonomously in a crisis setting.

Responsibilities

• Work with service manager and Clinical Leads during transformation.
• Build and maintain relations with senior staff at partnering hospitals.
• Provide supportive leadership to team leaders within the MHLT and related services.
• Ensure the team meets national and local KPIs.
• Collaborate to improve clinical practice across services.

Skills

Leadership

People management

Change management

Autonomous working

Education

Experience in healthcare operations

Job description

This is a 12 month fixed term contract (possible secondment for internal staff) for an Interim Operational Manager for:

• Mental Health Liaison (MHLT) service based at Watford General
• Mental Health Liaison (MHLT) service based at Lister Hospital, Stevenage
• Mental Health Urgent Care Centre (MHUCC) based at Lister Hospital, Stevenage

MHLTs are multi disciplinary teams that support people in the acute hospital who experience mental health issues. They provide support to service users across the wards at the hospitals and to service users who present to A & E.

MHUCC is dedicated to improving experiences and outcomes for service users, carers, and staff. This service will also play a crucial role in supporting acute hospital colleagues, enabling the hospital to improve ED performance and overall quality of care.

This role is best suited to an experienced Operations Manager who is confident, proactive, and able to work autonomously. While prior experience in crisis settings is ideal, we are looking for someone who can navigate complex and changeable situations with confidence while providing timely, compassionate, and person-centred care.

For an informal chat, please contact Matt Stewart on 07951012921

• Work closely with the service manager and Clinical Leads, to support the team through a period of transformation and change to working practices.
• Build and maintain relations with senior staff from West Herts Hospital Trust and Lister Hospital.
• Provide supportive leadership to the team leaders within the team
• Ensure team meets national and local KPIs
• Work with wider team to improve clinical practice

In Return We Can Provide

• leadership and management training opportunities
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays
• One of the UK's best pension schemes
• NHS Car Lease Scheme

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.

Our Family Of Over 4,500 Members Of Staff Provide Health And Social Care For People With Mental Ill Health, Physical Ill Health And Learning Disabilities Across Hertfordshire, Buckinghamshire, Essex And Norfolk, Delivering These Services Within The Community And Several Inpatient Settings. Everything Is Underpinned By Choice, Independence And Equality, With Our Trust Values Embedded Throughout

Welcoming. Kind. Positive. Respectful. Professional.

For further details / informal visits contact: Name: Matt Stewart Job title: Service Manager Email address: [e-mail] Telephone number: 07951012921