Interim Credit Controller

Michael Page; Northampton; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Michael Page is seeking an interim Credit Controller for a Northampton-based project. The role can be fully remote, with potential hybrid arrangements.

You will manage and recover overdue balances, review aged debt, contact residents, and work with finance teams to support debt recovery processes. This temporary assignment has no fixed end date and offers valuable experience in the business services sector.

Qualifications

• Experience in credit control or a similar role within accounting and finance.

Responsibilities

• Manage and recover outstanding debt relating to resident fees across multiple locations.

Skills

Credit control experience

Organisational skills

Customer communication

Accounting software

Proactive workload management

Tools

Accounting software

Job description

Our client, a group of companies based in Northampton, are looking for an interim Credit Controller to complete a project for them. This person could be based fully from home. This project is an ongoing basis with no fixed end date currently.

Client Details

A company operating within the business services industry in Northampton

Description

Manage and recover outstanding debt relating to resident fees across multiple locations.

Review and prioritise aged debt ledgers, focusing on high-value and long-outstanding accounts.

Contact residents, relatives and other responsible parties by telephone, email and letter to secure payment of overdue balances.

Investigate and resolve account queries, disputed charges and billing discrepancies that may delay payment.

Negotiate payment arrangements and repayment plans in line with company policies.

Monitor agreed payment schedules and follow up on broken arrangements.

Liaise closely with Managers, Regional Managers and Finance teams to obtain information required to support debt recovery activities.

Maintain accurate records of all communications, payment commitments and collection activity.

Escalate high-risk or non-responsive accounts through the appropriate internal and legal recovery processes.

Reconcile customer accounts and allocate payments accurately.

Provide regular reporting on collections performance, aged debt reduction and recovery progress against project objectives.

Support the cleansing and validation of debtor data to improve ledger accuracy.

Identify trends and root causes contributing to outstanding debt and make recommendations to improve collection processes.

Ensure all collection activities are conducted in accordance with relevant legislation, GDPR requirements and company policies.

Deliver excellent customer service while balancing the need to recover outstanding monies.

Profile

A successful Interim Credit Controller should have:

• Experience in credit control or a similar role within accounting and finance.
• Strong organisational skills and attention to detail.
• Confidence in communicating with customers and resolving issues.
• Proficiency in relevant accounting software and tools.
• A proactive approach to managing workloads and meeting deadlines.

Job Offer

• An equivalent annual salary of 35,000- 40,000 + holiday pay
• A temporary role based in Northampton, but could offer hybrid or fully remote working, offering valuable experience in the business services industry.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.