Interchange Supervisor – Part-Time Coach Hub Lead

Alfa Holidays Ltd; Rivington; In loco; GBP 24.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Bi-annual dividends

Training opportunities

Employee ownership

Pension scheme

Discounts on holidays/hotels

Employee assistance programme

Descrizione del lavoro

Alfa Holiday Group is seeking an Interchange Supervisor to join the Bolton West Services team on a permanent, part-time basis. You will oversee the interchange sessions and ensure customers enjoy a first-class transfer from the interchange to their coach and on to their holiday or home.

The role requires flexibility with hours, supervision of the on-site team, and liaison with Alfa and third-party drivers. You will help with luggage transfer and be the on-site point of contact, with a

Competenze

• Essential: Customer focussed attitude.
• Essential: Excellent verbal and written communication skills.
• Essential: Organisational & problem solving abilities.

Mansioni

• Oversee the interchange sessions and ensure customers have a first-class transfer from the interchange to their coach.
• Liaise with Alfa and third-party coach drivers to park in correct bays and assist with luggage transfer.
• Supervise the on-site team and plan resources for sessions.
• Be the on-site point of contact for customers and answer questions as they arise.
• Coordinate with the Traffic Office at head office for information and paperwork as needed.

Conoscenze

Customer focus

Verbal communication

Written communication

Organisational skills

Problem solving

Team supervision

Descrizione del lavoro

Alfa Holiday Group is seeking an Interchange Supervisor to join the Bolton West Services team on a permanent, part-time basis. You will oversee the interchange sessions and ensure customers enjoy a first-class transfer from the interchange to their coach and on to their holiday or home.

The role requires flexibility with hours, supervision of the on-site team, and liaison with Alfa and third-party drivers. You will help with luggage transfer and be the on-site point of contact, with a