Intensive Worker

Hampshire County Council; Basingstoke; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

LGPS

Flexible working arrangements

Generous annual leave

Employee Assistance Program (EAP)

Job summary

Hampshire County Council is seeking an Intensive Worker to support families facing complex circumstances. Based at our North-West Hampshire Specialist Intensive Worker Hub, you’ll work with Social Workers to deliver tailored, strengths-based support that builds resilience and sustainable change.

You’ll engage with families in their homes and communities, including outside standard hours, and adapt your pattern with management support to meet each family’s needs.

Qualifications

• Experience working directly with parents and families, especially those with complex needs.
• Strong communication and relationship-building skills, including mediation and negotiation.
• Ability to work independently with initiative within a supportive team.
• Proficient IT skills and ability to produce clear, structured written reports.
• Commitment to inclusive, non-discriminatory practice.

Responsibilities

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing complex needs, delivering parenting support and practical guidance in home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments, and organise Family Network Meetings.

Job description

As an Intensive Worker, you’ll play a vital role in supporting families facing complex and challenging circumstances. Based within our North-West Hampshire Specialist Intensive Worker Hub, you’ll work closely with Social Workers and other professionals to deliver strengths-based support that enables families to build resilience and achieve sustainable change. You’ll work intensively with a small number of families at a time, allowing you to develop meaningful relationships and deliver tailored support that makes a lasting difference.

This is a varied and rewarding role where your work will directly contribute to improving outcomes for children and young people. You’ll support families in their homes and communities, sometimes outside standard working hours – whether that’s meeting with working parents in the evening or on Saturdays, or helping with morning or bedtime routines. With the flexibility to adjust your working pattern and the support of your manager, you’ll be empowered to work creatively and responsively to meet each family’s unique needs.

What you’ll do:

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing a wide range of complex needs, delivering parenting support and practical guidance in the home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments (Cubas), and organise Family Network Meetings to engage wider support networks.

What we’re looking for:

• Experience working directly with parents and families, particularly those with complex needs.
• Strong communication and relationship-building skills, including mediation and negotiation.
• Ability to work independently and use initiative within a supportive team environment.
• Proficient IT skills and the ability to produce clear, structured written reports.
• Commitment to inclusive, non-discriminatory practice.

Why join us:

• Be part of a supportive, multi-skilled team making a real difference in children’s lives.
• Enjoy a varied role with opportunities for professional development and specialist training. Benefit from flexible working arrangements and a strong culture of supervision and support.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme.

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Other job titles you may be searching for: Intensive Support Worker, Family Support Worker, Parenting Support Worker, Children and Families Practitioner, Intensive Family Support Worker, Early Help Practitioner.