Intensive Worker

Shared Services Partnership; Basingstoke; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Health Assured EAP

Flexible working arrangements

Generous annual leave

LGPS pension

Job summary

Hampshire County Council is seeking an Intensive Worker in Basingstoke with hybrid working to support families facing complex circumstances. You will work with Social Workers and other professionals to deliver strengths-based interventions aimed at building resilience and lasting change.

The role involves home and community visits, occasional evenings or weekends, and reporting and assessments to inform plans and, when required, court reports.

Qualifications

• Experience working directly with parents and families, especially those with complex needs.
• Excellent communication and relationship‑building skills.
• Ability to work independently within a supportive team.
• Proficient IT skills and ability to produce clear written reports.
• Commitment to inclusive, non-discriminatory practice.

Responsibilities

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing a wide range of complex needs, delivering parenting support and practical guidance in the home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments (Cubas), and organise Family Network Meetings to engage wider support networks.

Skills

Strong communication

Relationship-building

Independent work

IT literacy & reporting

Job description

Intensive Worker

Job Reference: HCC625141

Salary Range: £34,273 - £37,570 per annum

Work Location: Basingstoke Discovery Centre, Basingstoke(Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 18 October 2026

The Role:

As an Intensive Worker, you’ll play a vital role in supporting families facing complex and challenging circumstances. Based within our North-West Hampshire Specialist Intensive Worker Hub, you’ll work closely with Social Workers and other professionals to deliver strengths-based support that enables families to build resilience and achieve sustainable change. You’ll work intensively with a small number of families at a time, allowing you to develop meaningful relationships and deliver tailored support that makes a lasting difference.

This is a varied and rewarding role where your work will directly contribute to improving outcomes for children and young people. You’ll support families in their homes and communities, sometimes outside standard working hours – whether that’s meeting with working parents in the evening or on Saturdays, or helping with morning or bedtime routines. With the flexibility to adjust your working pattern and the support of your manager, you’ll be empowered to work creatively and responsively to meet each family’s unique needs.

What you’ll do:

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing a wide range of complex needs, delivering parenting support and practical guidance in the home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments (Cubas), and organise Family Network Meetings to engage wider support networks.

What we’re looking for:

• Experience working directly with parents and families, particularly those with complex needs.
• Strong communication and relationship-building skills, including mediation and negotiation.
• Ability to work independently and use initiative within a supportive team environment.
• Proficient IT skills and the ability to produce clear, structured written reports.
• Commitment to inclusive, non-discriminatory practice.

Take a look at our Candidate Pack for more information about the Intensive Worker role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• Be part of a supportive, multi-skilled team making a real difference in children’s lives.
• Enjoy a varied role with opportunities for professional development and specialist training. Benefit from flexible working arrangements and a strong culture of supervision and support.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role.

Travel Requirements:

You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.