Intensive Worker

ROYAL BOROUGH OF KENSINGTON AND CHELSEA; Andover; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health Assured EAP

LGPS pension scheme

Generous annual leave

Flexible working arrangements

Job summary

Hampshire County Council is seeking an Intensive Worker to support families facing complex circumstances. Based in the North-West Hampshire Specialist Intensive Worker Hub, you will collaborate with social workers to deliver strengths-based support that builds resilience and sustainable change.

You will visit families in homes and communities, including evenings and weekends when needed, and adapt patterns with managerial support.

Qualifications

• Experience working directly with parents and families, particularly those with complex needs.
• Strong communication and relationship-building skills, including mediation and negotiation.
• Ability to work independently and use initiative within a supportive team environment.
• Proficient IT skills and the ability to produce clear, structured written reports.
• Commitment to inclusive, non-discriminatory practice.

Responsibilities

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing a wide range of complex needs, delivering parenting support and practical guidance in the home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments (Cubas), and organise Family Network Meetings to engage wider support networks.
• Travel to various locations within Hampshire; access to a reliable vehicle and current driver’s licence required.

Skills

Experience with families

Communication & mediation

Independent working

Written reports

Inclusive practice

Job description

As an Intensive Worker, you'll play a vital role in supporting families facing complex and challenging circumstances. Based within our North-West Hampshire Specialist Intensive Worker Hub, you'll work closely with Social Workers and other professionals to deliver strengths-based support that enables families to build resilience and achieve sustainable change. You'll work intensively with a small number of families at a time, allowing you to develop meaningful relationships and deliver tailored support that makes a lasting difference. This is a varied and rewarding role where your work will directly contribute to improving outcomes for children and young people. You'll support families in their homes and communities, sometimes outside standard working hours - whether that's meeting with working parents in the evening or on Saturdays, or helping with morning or bedtime routines. With the flexibility to adjust your working pattern and the support of your manager, you'll be empowered to work creatively and responsively to meet each family's unique needs.

• Provide direct, intensive support and tailored interventions to families, helping parents safeguard and achieve positive outcomes for their children.
• Work with children and families facing a wide range of complex needs, delivering parenting support and practical guidance in the home and community.
• Facilitate and support meaningful, sustainable change through direct work with parents and children.
• Collaborate with professionals across services to plan and deliver coordinated support.
• Complete reports and assessments, including court reports and specialist parenting assessments (Cubas), and organise Family Network Meetings to engage wider support networks.
• You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

• Experience working directly with parents and families, particularly those with complex needs.
• Strong communication and relationship-building skills, including mediation and negotiation.
• Ability to work independently and use initiative within a supportive team environment.
• Proficient IT skills and the ability to produce clear, structured written reports.
• Commitment to inclusive, non-discriminatory practice.

Why join us?

• Be part of a supportive, multi-skilled team making a real difference in children's lives.
• Enjoy a varied role with opportunities for professional development and specialist training. Benefit from flexible working arrangements and a strong culture of supervision and support.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Find more information