Intelligence & Research Development Manager

NHS; London; Hybrid; GBP 62,000 - 73,000; Full time

Job summary

The NHS Counter Fraud Authority seeks an Operational Intelligence Analyst based in London to oversee fraud prevention strategies. This role requires strong analytical skills, project management experience, and a degree, offering a competitive salary within a high-cost area. The position is temporary, from August 2025 to March 2026, with potential for extension.

Qualifications

• Extensive experience in delivering complex projects in public service.
• Strong leadership and decision-making skills.
• Detailed understanding of fraud investigation processes.

Responsibilities

• Develop operational intelligence analysis functions.
• Lead research projects on fraud risks in the health service.
• Provide strategic recommendations to improve fraud detection.

Skills

Analytical skills

Leadership

Project management

Communication

Education

Degree in a related subject

Job description

Job summary

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

The post holder will also be responsible for driving an intelligence led approach within the NHSCFA, through facilitating the research of fraud activity and risk within the NHS and the wider public health group, by ensuring the design and format of intelligence information meets the needs of the internal organisation and its interactions with external stakeholders and sponsors. The post holder will also be required to support criminal investigations though the provision of an operational analysis function and process that meets the professional requirements of investigators, the Crown Prosecution Service and Counsel.

We are keen to accept colleagues on secondment. This is a Temporary contract from August 2025 to March 2026 (7 months)

Potential applicants can contact Richard Hampton on [e-mail] for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

The post holder will be required to have a NPPV2.

Interviews will be held face to face on 24th July 2025.

Main duties of the job

Developing an agreed plan of activity that will drive forward the units' activity in meeting organisational strategic objectives. Displaying an independence of decision making in their own area of work to ensure that all objectives are met.

Ensuring projects are properly scoped and planned to minimise risks with definable outputs and timescales.

Having overall responsibility for the development of policies surrounding the management of Intelligence unit and the information that it processes.

Putting in place the necessary long term strategic plans, businesses models and processes to enable NHS Counter Fraud Authority to deliver effective strategic, tactical, and operational intelligence.

About us

This role is London based and we offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC.The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year

Contract

Secondment

Working pattern

Full-time

Reference number

076-CFA7272648

Job locations

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU

Job description Job responsibilities

Responsible for providing an operational intelligence analysis function and process that meets the professional requirements of investigators, the Crown Prosecution Service and Counsel.

Providing an annual assessment of the current and emerging fraud and corruption risks facing the NHS and wider health service. This will identify key risks and make recommendations upon priorities informing and driving the strategic direction and planning of the NHSCFA, DHSC and the wider NHS on a twelve-month cycle.

Initiating, leading, and developing a range of research projects which interpret the uncertain crime risks facing the health service, providing evidence-based information, intelligence, research, and statistics to drive and support strategic, tactical and decision making within the NHSCFA, the DHSC and wider NHS.

Enabling the analysis of highly complex and multi-faceted crimes and crime risks where the information may be incomplete or conflicting. To provide interpretation and reasoned judgements supporting evidence-based recommendations for enforcement, intelligence, and prevention.

Please see full Job Description and Person Specification.

Job description Job responsibilities

Responsible for providing an operational intelligence analysis function and process that meets the professional requirements of investigators, the Crown Prosecution Service and Counsel.

Providing an annual assessment of the current and emerging fraud and corruption risks facing the NHS and wider health service. This will identify key risks and make recommendations upon priorities informing and driving the strategic direction and planning of the NHSCFA, DHSC and the wider NHS on a twelve-month cycle.

Initiating, leading, and developing a range of research projects which interpret the uncertain crime risks facing the health service, providing evidence-based information, intelligence, research, and statistics to drive and support strategic, tactical and decision making within the NHSCFA, the DHSC and wider NHS.

Enabling the analysis of highly complex and multi-faceted crimes and crime risks where the information may be incomplete or conflicting. To provide interpretation and reasoned judgements supporting evidence-based recommendations for enforcement, intelligence, and prevention.

Please see full Job Description and Person Specification.

Person Specification Knowledge and Experience Essential

• Extensive knowledge of management and leadership practices.
• Extensive in-depth experience of delivering high level complex projects and outcomes in a pressured situation, within a public service environment.
• Experienced strategic thinker. Capable of future proofing and forward planning at an organisational level.
• Extensive experience of introducing and managing corporate programmes of work and seeing activity from inception to conclusion.
• Significant experience of working in a senior capacity within a criminal intelligence and research environment.
• A successful track record and background of consistent achievement as a senior manager in a large diverse organisation.
• Demonstrable ability in an analytical approach to identifying problems and developing real and practical solutions.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.
• An ability to prioritise effectively and tackle several diverse tasks whilst working to tight deadlines.
• Demonstrable ability in an analytical approach to identifying problems and developing real and practical solutions.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.

Specialist Skills Essential

• Detailed understanding of the law and procedures relating to the investigation, prosecution and management of fraud and corruption in the NHS and wider health group.
• Experience and in-depth knowledge of criminal intelligence and analysis.
• Understanding of crime and crime prevention theories.
• Experienced in fraud detection and loss analysis techniques.
• Detailed understanding of the law in relation to data collection and retention.

Qualifications Essential

• Educated to Degree level in a related subject Or equivalent relevant experience.

Desirable

• Post- graduate level or equivalent in a relevant field.

Communication Skills Essential

• Exceptional verbal communication, presentation and influencing skills to produce desired outcomes within and between organisations.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.
• IT literacy with knowledge of generic software packages.
• Excellent written communication skills and experience of drafting a range of material for a variety of audiences.
• Ability to relate to all levels of engagement through excellent interpersonal skills, negotiation skills and behaviours.
• An ability to lead a team effectively, presenting the very highest leadership qualities and exemplary management behavioural characteristics.

Person Specification Knowledge and Experience Essential

• Extensive knowledge of management and leadership practices.
• Extensive in-depth experience of delivering high level complex projects and outcomes in a pressured situation, within a public service environment.
• Experienced strategic thinker. Capable of future proofing and forward planning at an organisational level.
• Extensive experience of introducing and managing corporate programmes of work and seeing activity from inception to conclusion.
• Significant experience of working in a senior capacity within a criminal intelligence and research environment.
• A successful track record and background of consistent achievement as a senior manager in a large diverse organisation.
• Demonstrable ability in an analytical approach to identifying problems and developing real and practical solutions.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.
• An ability to prioritise effectively and tackle several diverse tasks whilst working to tight deadlines.
• Demonstrable ability in an analytical approach to identifying problems and developing real and practical solutions.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.

Specialist Skills Essential

• Detailed understanding of the law and procedures relating to the investigation, prosecution and management of fraud and corruption in the NHS and wider health group.
• Experience and in-depth knowledge of criminal intelligence and analysis.
• Understanding of crime and crime prevention theories.
• Experienced in fraud detection and loss analysis techniques.
• Detailed understanding of the law in relation to data collection and retention.

Qualifications Essential

• Educated to Degree level in a related subject Or equivalent relevant experience.

Desirable

• Post- graduate level or equivalent in a relevant field.

Communication Skills Essential

• Exceptional verbal communication, presentation and influencing skills to produce desired outcomes within and between organisations.
• Highly developed staff management and leadership skills including the ability to motivate and delegate effectively.
• IT literacy with knowledge of generic software packages.
• Excellent written communication skills and experience of drafting a range of material for a variety of audiences.
• Ability to relate to all levels of engagement through excellent interpersonal skills, negotiation skills and behaviours.
• An ability to lead a team effectively, presenting the very highest leadership qualities and exemplary management behavioural characteristics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU

Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)

Employer details Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU

Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)