INTEGRATION MANAGER

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Cardiff Council's Into Work Advice Service seeks an Integration Manager to lead partnership working across the South East Wales region, strengthening links with Local Authorities, partners, health services and community organisations. The role embeds Connect to Work within local employment pathways and improves referral processes.

You will monitor KPIs against targets, compile information for Senior Council Managers and funders, and oversee continuous service improvement across 10 authorities.

Qualifications

• Experience supervising and managing others, including coaching and support.
• Experience with Fidelity Scales within employability support.
• Experience working with unemployed job seekers and those upskilling.
• Experience with multi-agency partnership working.
• Experience with externally funded programmes.
• Ability to produce progress reports for Senior Managers.
• Ability to analyse and summarise complex documents and data.
• Experience with word processing, spreadsheets and I.T. systems.

Responsibilities

• Lead partnership working across the region with Local Authorities, delivery partners, health services and community organisations.
• Embed Connect to Work within local employment and support pathways and improve referral processes.
• Monitor KPI’s against project targets and drive service improvements across 10 local authorities.
• Compile monitoring information for Senior Council Managers, funding providers Welsh Government and UK government.

Skills

Coaching

Fidelity Scales

Partnership working

Report writing

Data analysis

IT literacy

Multi-agency collaboration

Tools

Word processing

Spreadsheets

IT systems

Job description

The Into Work Advice Service provides support to people who are actively seeking employment or looking to upskill; the team is able to offer support and intensive mentoring through externally funded project sand volunteering opportunities.

The Into Work Advice Service manages a number of externally funded employability projects, which is supported by the work of the Quality Team through audits, monitoring and evaluation of each of the programmes.

About the job

The Integration Manager will lead partnership working across the region, strengthening strategic and operational links with Local Authorities, commissioned delivery partners, health services, and community organisations. The role will ensure that Connect to Work is fully embedded within local employment and support pathways, enhancing referral processes and ensuring seamless participant journeys.

The postholder is responsible for the monitoring KPI’s against project targets and ensure continuous service improvement across all 10 local authorities in the South East Wales Region. The role is responsible for compiling monitoring information for Senior Council Managers, funding providers Welsh Government and UK government.

What We Are Looking For From You

You will bring extensive experience of supervising and managing others to include coaching and supporting.

Working knowledge of Fidelity Scales within employability support.

You will have experience of working with unemployed job seekers and people looking to upskill from their current job.

The role requires experience of multi-agency partnership working.

You will have experience of externally funded programmes

The ability to produce progress reports for Senior Managers

You will have the ability to analyse and summarise complex documents and dataYou will have experience of new technology including word processing systems, use of spreadsheets and other relevant I.T systems.

Additional information

This post is temporary until 31/03/2030.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

The post will be required to work from a number of different locations, including Central Library Hub and other community Hub buildings across the South East Wales Region.

This vacancy is suitable for post share.

This post is subject to a Disclosure and Barring Service Enhanced check.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Job Category Admin / Clerical

Department Housing & Communities

Working Pattern/Contract Type Full Time Temporary