Integrated Care Hub Coordinator

North Cumbria Integrated Care NHS Foundation Trust; Workington; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Diversity and inclusion

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking an ICC Hub Coordinator to join our small, friendly team. You will support clinical triage, schedule patient visits, handle calls, and manage data with care and professionalism.

The role requires flexibility, ability to work weekends on a rota, and resilience in a busy environment. Applicants should be able to work both as part of a team and independently, with strong communication and organisational skills, contributing to a

Qualifications

• Strong verbal and written communication skills.
• Ability to prioritise and meet deadlines.
• Experience in administering duties within a team and independently.

Responsibilities

• Support clinical triage of referrals and track patient progress across care pathways.
• Schedule patient visits for Clinicians/Assistants using electronic systems.
• Answer telephone calls following service protocols.
• Input and retrieve data accurately using IT systems.

Skills

Excellent communication

Multi-tasking

Teamwork

Calm under pressure

IT literacy

Education

GCSE English & Maths or equivalent

Tools

Office software (Outlook, Word, Excel)

Job description

North Cumbria Integrated Care NHS Foundation Trust is seeking an ICC Hub Coordinator to join our small, friendly team. You will support clinical triage, schedule patient visits, handle calls, and manage data with care and professionalism.

The role requires flexibility, ability to work weekends on a rota, and resilience in a busy environment. Applicants should be able to work both as part of a team and independently, with strong communication and organisational skills, contributing to a