Insurance Trading Manager

SAGA; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Saga is looking for a Trading Manager to help drive performance and volume growth across its insurance products. In this flexible role, you will collaborate with various teams, analyze trading results, and develop strategies to enhance profitability while delivering exceptional customer experiences.

Benefits

25 days holiday plus bank holidays

Pension scheme matched up to 10%

Colleague discounts on cruises and holidays

Performance-related annual bonus up to 5%

Access to Saga Academy, learning platform

Qualifications

• Experience in UK personal lines, health insurance experience is a bonus.
• Experience in people management is advantageous, but not required.
• Ability to communicate trends simply and implement solutions.

Responsibilities

• Drive weekly trading sessions and monitor performance against expectation.
• Work cross-functionally with Marketing, Pricing, Finance, and Operations.
• Monitor performance metrics to inform decision-making.

Skills

Cross-team collaboration

Identifying trends

Communication

Visualization tools

Tools

Tableau

Job description

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As one of our Trading Managers, you will play a key part in delivering Saga Services insurance profit and volume growth targets.

In this fast-paced and varied role, you will forensically review trading results and trends to understand performance. You’ll investigate material deviations to plan and identify opportunities to support volume growth and drive P&L performance.

Capitalising on insights, this exciting role will work cross-functionally to manage existing trading delivery plans, highlight trading risks, and identify opportunities to outperform trading metrics. The role will utilise both new and existing MI, customer insights, and market trends to continuously test, develop, and enhance Saga Services' trading performance whilst ensuring we deliver exceptional experiences for our customers.

Reporting to the Head of Trading, with one direct report, you’ll join a passionate team motivated to drive change across our Insurance business. With exciting products and a unique customer base, this is an opportunity to make an impact.

We offer total flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in our hubs in London, Ashford, or Sandwich.

At Saga, we come together with a purpose to collaborate; as part of our Trading team, you would typically meet once a month in London.

Role Responsibilities

As one of our Trading Managers, you will be responsible for driving weekly trading sessions and monitoring performance vs expectation to inform decision-making.

Other accountabilities include:

• Drive Profitable Growth - Support the Trading mission to profitably grow our trading performance through continuous insight and action; delivering on current year value and the 5-year plan.
• Cross Collaboration - Work with Marketing, Pricing, Finance, Product, Operations, and other key stakeholders to drive the trading agenda across the entire insurance product range (core and add-ons).
• Be a Performance Expert - Monitor performance vs. expectation (both internal, market metrics, and insight) to inform and drive decision-making, spotting and generating risks and opportunity trends that can deliver business value.
• Drive Action - Create value assessments to support prioritisation and sizing of opportunities, propose and execute actions to generate business value, considering impacts throughout the P&L and other business processes.
• Stakeholder Management - Understand performance and communicate meaningful insights to stakeholders for informed decision-making.
• Follow our Business Code of Conduct, acting with integrity and due diligence.

The Ideal Candidate

We are interested in candidates with experience in UK personal lines, with additional experience in Health insurance being a bonus. While experience in people management is advantageous, we are open to candidates seeking their first exposure to this.

Other required skills and experience include:

• Experience working across multiple teams and fostering cross-team collaboration
• Ability to identify and propose actions based on key trends
• Ability to communicate trends simply and implement solutions
• Ability to build straightforward business cases to inform and drive action
• Knowledge of visualization tools such as Tableau is desirable

Package Description

Every day, our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves exceptional rewards, which is why we offer an attractive benefits package.

We offer flexibility over where you work—you can choose to work from home or in our hubs in London, Ashford, or Sandwich.

Benefits available to all colleagues:

• Our working week is 35 hours, with flexible working options
• 25 days holiday plus bank holidays
• Option to purchase up to 5 additional leave days
• Pension scheme matched up to 10%
• Colleague discounts on cruises and holidays, including family discounts
• Discounts from leading retailers, travel, and entertainment providers
• Enhanced maternity and paternity leave
• Grandparents leave
• Performance-related annual bonus up to 5%
• Income protection
• Access to Saga Academy, our learning platform