Insurance Technician - Entry Level

i2i Recruitment Limited; Cheltenham; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Development opportunities

Training & guidance

Collaborative environment

Insurance industry career path

Job summary

i2i Recruitment Limited is seeking an organised administrator to support processing tasks within the insurance sector. You will gather information, complete templates, and ensure data accuracy across systems.

The role requires strong attention to detail, effective communication, and the ability to work with Excel and Power BI reports. Training and development opportunities are offered in a collaborative environment.

Qualifications

• Strong communication, customer service and teamwork skills.
• Ability to identify key information and solve routine problems with guidance.
• Basic understanding of insurance and reinsurance principles.
• Ability to follow documented processes and procedures accurately.
• Good attention to detail and organisational skills.
• Confidence using relevant business systems and everyday technology, including Microsoft Excel and Power BI reports.

Responsibilities

• Complete standard processing tasks in line with documented procedures.
• Gather information and complete standard document templates for internal and external distribution.
• Enter, amend, update and validate data accurately on relevant systems.
• Create and maintain accurate electronic and paper files and management information.
• Support documentation checking, claims and premium processing where applicable.
• Check information is complete and accurate before progressing work.
• Manage and prioritise allocated work, seeking support when required.
• Identify potential errors and omissions risks and elevate them promptly.
• Respond professionally and promptly to colleagues and customers.

Skills

Communication

Customer service

Teamwork

Attention to detail

Process following

System navigation

Tools

Microsoft Excel

Power BI

Job description

What's in it for you?

• Support for your professional and personal development
• Training and guidance to help you build your technical knowledge and skills
• A collaborative and inclusive working environment
• A development opportunity to build your career within the insurance industry

Must have's

• Basic understanding of insurance and reinsurance principles, terminology and common policy terms
• Ability to follow documented processes and procedures accurately
• Good attention to detail and organisational skills
• Strong communication, customer service and teamwork skills
• Ability to identify key information and solve routine problems with guidance
• Confidence using relevant business systems and everyday technology, including Microsoft Excel and Power BI reports

So, what will you be doing?

• Complete standard processing tasks in line with documented procedures
• Gather information and complete standard document templates for internal and external distribution
• Enter, amend, update and validate data accurately on relevant systems
• Create and maintain accurate electronic and paper files and management information
• Support documentation checking, claims and premium processing where applicable
• Check information is complete and accurate before progressing work
• Manage and prioritise allocated work, seeking support when required
• Identify potential errors and omissions risks and elevate them promptly
• Respond professionally and promptly to colleagues and customers

Interested?

Our mission of 'Making Recruitment Personal'also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful