Insurance Operations Technician — Client & Data Pro

Amwins Global Risks; Cheltenham; On-site; GBP 22,000 - 32,000; Full time

Job summary

Amwins Global Risks is seeking an Established Technician to support its Operations Team with standard and non-standard processing. You will use your broader insurance knowledge to perform routine decisions, check colleagues’ work, and help improve data quality. The role emphasizes collaboration, accuracy, and strong stakeholder relationships.

You will work with moderate guidance, advancing your skills while contributing to team projects and improvements in processes and data integrity.

Qualifications

• Sound understanding of insurance principles and policy lifecycle.
• Knowledge of classes of business and distribution channels.
• Ability to analyse information and make routine decisions per procedures.

Responsibilities

• Provide technical processing support to the Technical Team and Broking Divisions.
• Own workload and prioritize to meet service levels and deadlines.
• Create, process and check documentation and data using relevant systems.
• Train and support less experienced colleagues as required.
• Identify potential errors and escalate risks as needed.

Skills

Insurance knowledge

Policy lifecycle understanding

Analytical thinking

Communication skills

Stakeholder management

Problem solving

Education

CII Cert

Tools

Microsoft Excel

Power BI

Job description

Amwins Global Risks is seeking an Established Technician to support its Operations Team with standard and non-standard processing. You will use your broader insurance knowledge to perform routine decisions, check colleagues’ work, and help improve data quality. The role emphasizes collaboration, accuracy, and strong stakeholder relationships.

You will work with moderate guidance, advancing your skills while contributing to team projects and improvements in processes and data integrity.