Insurance Operations Lead - Hybrid & AI-Driven Excellence

Pearson - UK; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A global education firm is seeking an Insurance Operations Lead to manage and improve its insurance operations. This hybrid role requires strong expertise in reviewing insurance clauses and managing claims. The successful candidate will drive process improvements using AI tools and ensure compliance with regulations. The role demands collaboration with internal stakeholders and requires experience in developing workflow plays. Flexibility to work from home while traveling to the London office is required.

Qualifications

• Experience reviewing insurance, indemnity, and limitation clauses.
• Skilled in maintaining registers and reconciling insurance documents.
• Proven experience across multiple insurance lines.

Responsibilities

• Drive operational excellence in insurance operations.
• Manage renewal documents and ensure compliance.
• Identify and recommend improvements in insurance processes.

Skills

Reviewing insurance clauses

Implementing controlled workflows

Administering insurance claims

Preparing OSHA documentation

Familiarity with Microsoft 365 tools

Tools

Microsoft 365 (Copilot, Power Platform, SharePoint, Power BI)

Job description

A global education firm is seeking an Insurance Operations Lead to manage and improve its insurance operations. This hybrid role requires strong expertise in reviewing insurance clauses and managing claims. The successful candidate will drive process improvements using AI tools and ensure compliance with regulations. The role demands collaboration with internal stakeholders and requires experience in developing workflow plays. Flexibility to work from home while traveling to the London office is required.