Insurance Operations Intern: AI-Driven Data & Process Excellence

Moody's Corporation; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Moody's Corporation invites students to join its Insurance Operations internship, a 10-week program spanning June to August 2027. You will gain hands-on experience delivering operational excellence, maintaining data integrity, and supporting client fulfilment.

You will interact with Sales, Finance, Product Management, Client Service, Technology and Risk teams. This paid internship emphasizes integrity, learning, and professional growth.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Business, Finance, Operations, Information Systems, or a related discipline
• Ability to work during program dates: June 14 - August 20, 2027

Responsibilities

• Support Insurance Operations by delivering operational excellence, maintaining data integrity, and helping improve client fulfilment and business processes.
• Support the fulfilment and delivery of Insurance products and services through the accurate processing of client requests, access provisioning and operational workflows
• Maintain accurate client entitlement, transaction and delivery records to support operational effectiveness, audit requirements and data integrity
• Assist with monitoring operational work queues, sales orders and delivery requests to help ensure contractual commitments are fulfilled in a timely manner
• Respond to internal and external stakeholder queries related to product access, user management and operational support, escalating issues where appropriate
• Collaborate with colleagues across Sales, Client Service, Finance, Product Management, Technology and Risk teams to support client delivery and business objectives
• Analyse operational reports and data to identify quality issues, process exceptions, trends and opportunities for improvement
• Contribute to continuous improvement initiatives by documenting processes, supporting automation projects and helping to simplify operational activities
• Use reporting, workflow and artificial intelligence tools responsibly to improve efficiency, support decision making and enhance operational outcomes

Skills

Customer service

Service mindset

Data literacy

Analytical skills

Communication skills

Teamwork

AI curiosity

Education

Degree in progress

Program dates availability

Tools

Excel

Power BI

Job description

Moody's Corporation invites students to join its Insurance Operations internship, a 10-week program spanning June to August 2027. You will gain hands-on experience delivering operational excellence, maintaining data integrity, and supporting client fulfilment.

You will interact with Sales, Finance, Product Management, Client Service, Technology and Risk teams. This paid internship emphasizes integrity, learning, and professional growth.