Insurance / London Market - Senior Manager

TN United Kingdom; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a Senior Manager to spearhead Operations Transformation in the London Insurance Market. This role involves strategic leadership, managing client relationships, and driving operational changes in claims management. The ideal candidate will have extensive experience in insurance operations and a strong consulting background, contributing to thought leadership and mentoring junior staff. The firm offers competitive benefits including flexible working arrangements and private medical cover.

Benefits

Flexible working arrangements

Private medical cover

Virtual GP access

Volunteering days

Qualifications

• Extensive experience in operational transformation within insurance, focusing on claims.
• Understanding of the London Market’s systems, stakeholders, and claims functions.

Responsibilities

• Oversee large-scale transformation projects, focusing on claims management.
• Manage senior client relationships, aligning with strategic goals.
• Develop proposals and identify new opportunities.

Skills

Leadership

Consulting

Claims Management

Business Development

Mentoring

Job description

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Insurance / London Market - Senior Manager, London

Client: PwC

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 612bcee6a9e7

Job Views: 2

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

The role: PwC Consulting is seeking a Senior Manager to lead our Operations Transformation efforts in the London Insurance Market. This role focuses on strategic claims management and driving large-scale operational changes.

Operations Transformation consulting has grown significantly over the last 5 years and is a critical ‘Go To Market’ proposition for future growth in PwC Consulting. We seek candidates with strong consulting skills and experience in transforming operations within the Insurance industry.

Our vision for the Operations Transformation practice is to be a market leader, achieved through iconic projects and industry-specific solutions in cost transformation, process excellence, productivity, capacity creation, intelligent operations (automation, workflow orchestration, advanced analytics, GenAI), and accelerated digital transformation.

Position Overview

• Role: Senior Manager in Operations Transformation, Insurance/London Market
• Sector: Insurance, specializing in claims within the London Market
• Focus: Leading strategic transformation projects and improving claims operations

What your days will look like:

• Strategic Leadership: Oversee large-scale transformation projects, focusing on claims management.
• Client Leadership: Manage senior client relationships, aligning with strategic goals.
• Business Development: Develop proposals and identify new opportunities.
• Thought Leadership: Contribute to industry thought leadership and consulting methodologies.
• Team Development: Mentor junior team members and lead recruitment efforts.

This role is for you if:

• You have extensive Insurance Experience: Deep expertise in operational transformation within insurance, focusing on claims.
• London Market Knowledge: Understanding of the London Market’s systems, stakeholders, and claims functions.
• Technical Claims Leadership: Experience in claims handling and process improvement.
• Consulting Excellence: Proven track record in delivering transformations and managing senior client relationships.
• Industry Influence: Network within the London Market and reputation for thought leadership.

What you’ll receive from us:

Our benefits are designed to add value and support, recognizing and rewarding your contributions. They include flexible working arrangements, private medical cover, virtual GP access, volunteering days, and more.