Insurance Lead

Bolt; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Stock options

Wellness perks

Sabbatical after 5 years

Annual company events

Hybrid work model (12 in-office days)

Job summary

Bolt is seeking an Insurance Lead to own Bolt’s Rentals insurance portfolio (Bolt Drive and Micromobility) and contribute to group-wide insurance strategy. You will oversee performance, claims, and MTPL outcomes, partnering with Operations, Finance, Legal and Product across multiple markets.

Join Bolt’s Insurance team and lead high-impact programmes, ensuring robust structures, smooth day-to-day processes, and transparent performance oversight in a fast-paced environment.

Qualifications

• Strong background in insurance, ideally motor/MTPL.
• Experience with pan-European programmes or FoS arrangements.
• Ability to lead structured external and internal meetings like claims reviews and QBRs.
• Collaborate across operations, finance, legal and product.
• Analytical mindset with data-driven improvements.
• Detail-oriented with ability to manage multiple markets.

Responsibilities

• Lead Bolt Drive and Micromobility insurance programmes and reviews.
• Conduct quarterly reviews and insurer/broker meetings to improve performance.
• Monitor MTPL metrics, identify trends, reduce losses and risk.
• Support group-wide insurance initiatives including renewals and data improvements.
• Coordinate with operations, finance, legal, product and claims across markets.
• Assist in country expansions and new product initiatives with insurance requirements.

Skills

Insurance

MTPL

Multi-country exposure

Stakeholder collaboration

Data analysis

Job description

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride‑hailing and food delivery to scooters, e‑bikes, and car‑sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world‑class investors including Sequoia.

About The Role

We are looking for an Insurance Lead who will take ownership of Bolt’s Rentals insurance portfolio (Bolt Drive and Micromobility), while also contributing to group‑wide insurance strategy and programmes.

You will lead performance reviews, oversee claims and MTPL outcomes, and work closely with teams across Operations, Finance, Legal, and Product to strengthen Bolt’s insurance performance and impact.

Are you ready to take the lead on high‑impact insurance programmes across multiple countries? Join us!

This is a unique opportunity to play a central role in Bolt’s Insurance team while owning the Rentals portfolio. You will partner closely with the Bolt Drive and Micromobility teams, ensuring the right insurance structures, smooth day‑to‑day processes, and transparent performance oversight across multiple markets.

Success in this role means strong insurance programme performance, coordinated cross‑functional workflows, and predictable outcomes for our operational teams. You will support broader insurance initiatives across Bolt, contribute to key renewals, and help evolve the way insurance supports growth and risk across the business.

You will report to the Head of Insurance and collaborate daily with Operations, Claims, Finance, Legal, and external brokers and insurers.

Main Tasks And Responsibilities

• Lead the insurance portfolio for Bolt Drive as the primary vertical, with additional oversight across Micromobility insurance programmes.
• Run regular claims reviews, Quarterly Business Reviews (QBRs), and insurer/broker meetings to monitor and improve performance.
• Monitor MTPL and other insurance metrics, identify trends, and work cross‑functionally to reduce loss costs and operational risk.
• Support group‑wide insurance initiatives, including renewals, broker management, data improvements and cross‑vertical projects.
• Collaborate with Operations, Finance, Legal, Product and Claims to align insurance structures with business needs across multiple markets.
• Support country expansions and new product initiatives by coordinating relevant insurance requirements and solutions.

About You

• Strong professional background within an insurer, broker or MGA, with robust technical knowledge of motor insurance and MTPL.
• Experience working with multi‑country or pan‑European insurance programmes, ideally including FoS arrangements.
• Confident in leading structured external and internal meetings such as claims reviews and QBRs.
• Able to collaborate effectively across operational, financial and legal stakeholders in a fast‑paced environment.
• Strong analytical skills with the ability to interpret insurance data and drive improvements.
• High attention to detail and capable of managing multiple markets and priorities simultaneously.

Why You’ll Love It Here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1‑month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in‑person collaboration with our hybrid model, including at least 12 monthly in‑office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.