Insurance Client Executive (Hybrid) - Grow with CII/ACII

Everywhen, part of the Ardonagh Group; Bury St Edmunds; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement

Career progression

CII/ACII support

Pension

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen, part of the Ardonagh Group, is hiring an Insurance Client Executive in Bury St Edmunds. You will support a designated client portfolio, be their first point of contact, and help deliver a high standard of service to retain and grow client relationships.

The role welcomes applicants from varied backgrounds, offers hybrid and flexible working, a generous holiday entitlement, and opportunities to gain CII/ACII qualifications as part of our supportive culture.

Qualifications

• Experience in insurance is essential.
• Customer-focused and relationship-driven approach.
• Comfort with both phone and face-to-face interactions.
• Willingness to learn and gain professional qualifications.

Responsibilities

• Support a designated client portfolio and be the first point of contact for clients.
• Build and maintain strong client relationships and respond to queries.
• Proactively manage client needs and contribute to client satisfaction.
• Collaborate with colleagues to deliver excellent service and outcomes.

Skills

Customer service

Sales

Relationship management

Communication

Proactivity

Teamwork

Resilience

Integrity

Job description

Everywhen, part of the Ardonagh Group, is hiring an Insurance Client Executive in Bury St Edmunds. You will support a designated client portfolio, be their first point of contact, and help deliver a high standard of service to retain and grow client relationships.

The role welcomes applicants from varied backgrounds, offers hybrid and flexible working, a generous holiday entitlement, and opportunities to gain CII/ACII qualifications as part of our supportive culture.