Insurance Client Executive (Hybrid) — Growth & Qualifications

Everywhen; Swansea; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Career progression across the Everywon

CII/ACII qualification support

Pension scheme

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen in Swansea invites you to join as an Insurance Client Executive. You'll be the first point of contact for a designated client portfolio, building strong relationships and assisting with queries, both over the phone and in person.

We value customer service, initiative and integrity, and offer hybrid working, a competitive basic salary with a generous bonus structure, 26 days holiday, and opportunities to gain industry qualifications through CII/ACII.

Qualifications

• Insurance industry experience is helpful but not essential
• You should bring your best self to work every day
• Be proactive, take initiative and show entrepreneurial spirit
• Confident in talking to clients on the phone and in person
• Collaborative, positive, and adaptable to change
• Demonstrate honesty and integrity in a regulated environment

Responsibilities

• Support a designated client portfolio and be the first point of contact
• Build strong client relationships and assist with queries as they arise
• Provide excellent customer service and sales oriented support to clients
• Work with the team to ensure client satisfaction and retention

Skills

Customer service

Relationship building

Sales

Communication

Proactiveness

Curiosity

Job description

Everywhen in Swansea invites you to join as an Insurance Client Executive. You'll be the first point of contact for a designated client portfolio, building strong relationships and assisting with queries, both over the phone and in person.

We value customer service, initiative and integrity, and offer hybrid working, a competitive basic salary with a generous bonus structure, 26 days holiday, and opportunities to gain industry qualifications through CII/ACII.