Insurance Broker

Cameron James Professional Recruitment; Northampton; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Private medical

Flex benefits

Job summary

Cameron James Professional Recruitment is recruiting for a Commercial Insurance Account Handler in Northampton. The role focuses on managing insurance portfolios, providing expert advice, and ensuring efficient policy administration with a client‑first approach.

You will work closely with Account Executives, manage renewals, liaise with insurers, and ensure FCA and Consumer Duty compliance while supporting a collaborative team culture.

Qualifications

• Experience in a commercial insurance account handling role.
• Knowledge of commercial insurance products and markets.
• Proficiency in insurance platforms and client management systems.
• Strong understanding of FCA regulations and Consumer Duty obligations.

Responsibilities

• Deliver high-quality client management and promptly address queries, renewals, and advisory opportunities.
• Handle new business, renewals, endorsements, and cancellations with accurate records.

Skills

Client management

Relationship building

Communication skills

Organisational skills

Multitasking

Attention to detail

Education

CII qualification

Tools

Acturis

Job description

Commercial Insurance Account Handler – Northampton

Base Salary 40 - 50k DOE Neg, Private Medical & Flex Benefits

As an Account Handler, you'll be crucial in providing excellent client service by managing insurance portfolios and offering tailored solutions. You'll collaborate closely with Account Executives to ensure clients receive expert advice, efficient policy administration, and exceptional service. Your ability to build strong client relationships, ensure compliance, and contribute to team success will be key to driving retention and business growth.

Joining our client means becoming part of an industry-leading team that puts people first. They are committed to creating a work culture that values entrepreneurial spirit and adaptability

What you can expect:

• Career Growth: Ample opportunities to advance within a leading insurance firm.
• Flexibility: Work arrangements designed to support your work-life balance, allowing you to excel in all areas.
• Supportive Culture: A collaborative environment where teamwork and professional development are highly valued.

Key Responsibilities

• Client Management: Deliver high-quality service by promptly addressing client queries, building strong relationships, and managing policy renewals with accuracy. Provide expert advice and identify opportunities to enhance client coverage.
• Policy Administration: Handle new business, renewals, endorsements, and cancellations. Ensure policy documentation and client records are accurate and up to date.
• Insurer Negotiation: Liaise with insurers to secure favourable terms, negotiating premiums and coverage to achieve the best outcomes for clients.
• Compliance and Regulation: Ensure all activities align with FCA regulations and company compliance standards. Stay informed of regulatory and market changes.
• Collaboration and Teamwork: Work closely with Account Executives and colleagues to provide seamless client support, share knowledge, and mentor less experienced team members.

About You

Attributes, Skills, and Qualifications

Candidates must meet the essential criteria through relevant experience or demonstrated transferable skills. However, desirable attributes, skills, and qualifications will be considered a strong advantage.

We welcome candidates with medium to advanced experience in commercial insurance, capable of handling a diverse range of policy types.

Experience and Qualifications:

• Essential:
  1. Experience in a commercial insurance account handling role.
  2. Knowledge of commercial insurance products and markets.
  3. Proficiency in insurance platforms and client management systems.
  4. Strong understanding of FCA regulations and Consumer Duty obligations.
• Desirable:
  1. CII qualification or willingness to work towards them.
  2. Experience with Acturis or similar systems.

Key Skills and Attributes:

• Strong organisational and multitasking abilities.
• Excellent communication and client relationship skills.
• Attention to detail and a commitment to professionalism.
• Proactive, solution-oriented mindset.
• A collaborative team player.

Right to Work:

Candidates must have the legal right to work in the UK.

Benefits

Our client knows that great teams, career growth, and a supportive work environment are key to your success. Alongside a competitive salary, our clients offer a range of benefits designed to support your wellbeing, work-life balance, and future.