Insurance Broker

JMG Group; Newcastle upon Tyne; Presencial; GBP 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days holiday entitlement

Birthday off

Additional days available for purchase

Descripción de la vacante

Premier Insurance, part of the JMG Group, seeks an Insurance Broker to join the Gosforth office, with travel to Consett once a week. The role is to convert enquiries into live policies and maximise customer retention while delivering excellent service by phone and in person.

Key requirements include personal lines experience, FCA knowledge, and a track record in sales. Build relationships with clients and insurers, work towards Cert CII, and maintain high accuracy.

Formación

• Personal lines experience is preferred with some commercial awareness.
• Knowledge of insurance products and FCA compliance.
• Proven track record of sales in a customer-service environment.
• Ability to multi-task and handle large caseloads.
• IT skills including insurance IT systems (SSP or Acturis).
• Exemplary customer service and relationship building with clients and insurers.
• Willingness to work towards Cert CII.
• 27 days holiday entitlement + birthday off + additional days available for purchase.

Responsabilidades

• Convert enquiries into live policies and maximise sales.
• Maximise customer retention and revenue opportunities.
• Handle calls, provide quotations, close sales.
• Facilitate customer enquiries; assist customers calling into the office.

Conocimientos

Personal lines experience

Commercial awareness

Relationship building

Customer service

Multi-tasking

Attention to detail

IT skills (SSP/Acturis)

Cert CII (willingness)

Sales mindset

Educación

Cert CII desirable

Herramientas

SSP

Acturis

Descripción del empleo

Premier Insurance is a general insurance broker based in Consett, County Durham. We specialise in a wide range of both Personal Insurance and Business Insurance products for our clients of all ages. With over 20 years of experience and now part of the wider JMG Group, we proudly provide the most comprehensive and competitive insurance policies on the market for everyone living in the UK.

We place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing, which are values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners.

Due to continued growth, we are looking for an additional Insurance Broker to join the team. Whilst this business is based in Consett, County Durham, this role is available working from JMG's Newcastle office in Gosforth. Travel to the Consett office will be required 1 day a week.

The Opportunity

Working as an Insurance Broker, you will be required to maximise sales performance by way of converting enquiries into live policies, and you will maximise customer retention and all revenue opportunities whilst providing effective customer service by handling calls, providing quotations, closing sales, and facilitating customer enquiries; both on the phone and those who customers that call into the office.

Key Skills/Experience Required:

To be considered for this position you must possess the following:

• Personal lines experience is preferred with some commercial awareness
• Able to build and maintain good working relationships with colleagues and customers
• Knowledge of insurance products and principles and FCA compliance
• Proven track record of sales success within a customer service focused environment
• Ability to multi-task and handle large caseloads
• I.T. skills including use of an insurance IT system, ideally SSP or Acturis.
• The ability to work to a high level of accuracy.
• Exemplary customer service skills with the ability to build solid relationships with clients and insurers.
• Willingness to work towards Cert CII or already hold qualifications.
• 27 days holiday entitlement +birthday off +additional days available for purchase

Registered Office, Elmwood House,
Ghyll Royd, Guiseley, Leeds,
LS20 9LT

JMG Group is a trading style of JMG Group Investments Limited registered in England and Wales, Company Registration Number 12450180. Registered office Elmwood House, Ghyll Royd, Guiseley, Leeds LS20 9LT. JMG Group Investments Limited is a holding company, some of whose subsidiaries are authorised and regulated by the Financial Conduct Authority.