Insurance Analyst

Avencia Consulting Services; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Avencia Consulting Services is seeking an entry-level Operations Analyst for a specialist insurance platform based in Croydon. This role offers the opportunity to develop your career in finance, operations, or analytics while collaborating closely with teams to enhance operational processes and support comprehensive insurance services. The ideal candidate will demonstrate strong analytical and problem-solving skills, proficiency in Excel, and an ability to thrive in a dynamic environment.

Qualifications

• Strong problem-solving skills and analytical mindset.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Support the end-to-end process of binding insurance policies.
• Handle queries and contribute to projects focused on improving data quality.
• Work with the finance team to allocate and reconcile premium payments.

Skills

Problem-Solving

Analytical Mindset

Written Communication

Verbal Communication

Organizational Skills

Microsoft Office

Time Management

Tools

Microsoft Excel

Job description

About us

Avencia is partnering with a specialist insurance platform to recruit for an entry-level Operations Analyst position. Our client supports high-performing insurance teams by providing comprehensive business services across executive management, consultancy, finance, compliance, and IT. They work with motivated, niche teams handling complex and innovative insurance transactions and are part of a wider international insurance group with offices in key global locations.

The role

This entry-level position offers a strong foundation in the specialty insurance market and can lead to future roles in finance, operations, or analytics. The insurance products involved are complex, offering the opportunity to develop strong problem-solving and analytical skills. The role will involve close collaboration with other departments, offering broad exposure to various operational processes and the wider insurance landscape.

Key accountabilities

Day-to-day duties will include:

1. Policy Binding: Supporting the end-to-end process of binding insurance policies, including data entry and documentation.

2. Query Resolution: Handling queries and contributing to longer-term projects focused on improving data quality.

3. Cash Allocation: Working with the finance team to allocate and reconcile premium payments accurately and promptly.

4. Process Improvement: Identifying areas for increased efficiency and proposing solutions to enhance workflows.

5. Cross-Team Support: Assisting multiple teams with administrative tasks and participating in collaborative projects.

6. Compliance: Ensuring adherence to internal policies, procedures, and regulatory requirements.

7. Additional Duties: Carrying out other tasks as required by the line manager in line with the role.

Working Environment
The role is primarily Excel-based, involving the preparation, review, and reporting of data to various teams. Daily tasks will include standard reviews and data entry, with longer-term projects around data cleansing, portfolio management, and query resolution assigned within the team.

Training and Development
Training will include a blend of on-the-job learning, structured sessions, and e-learning modules. Successful candidates will be expected to apply their training to varied scenarios, demonstrating adaptability and initiative.

Location
The role is based in the Croydon office, conveniently located near East and West Croydon stations. The client has additional offices across London, Ireland, and Bermuda as part of their broader group structure.

Skills & experience

Essential

• Strong problem-solving skills and analytical mindset
• Excellent written and verbal communication skills
• Ability to manage competing priorities in a dynamic environment
• Highly organised with the ability to manage multiple tasks
• Proficiency in Microsoft Office, especially Excel
• Comfortable working with administrative and financial systems

Competencies

• Detail-oriented with strong analytical thinking

• Reliable and effective in a multi-disciplinary team

• Resilient and proactive in both established and evolving situations

• Collaborative team player with a commercial mindset

• Energetic, positive, and committed to delivering results