AI Agent Deployment & Growth Lead

Pace; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Pace is the AI operations partner for insurers, delivering agent-powered workflows with human-in-the-loop review. We hire to own rollout, success, and expansion of Pace’s agents at our largest insurance customers in London.

You’ll work directly with customers to deployments, ensure measurable impact, and expand usage across workflows and business units. You’ll sit at the intersection of customer operations, product strategy, and growth, translating pain points into clear requirements, leading

Qualifications

• Autonomy with bias to action and strong curiosity about customers.
• Experience operating at the intersection of customers, product, and GTM.
• Clear communication with executives, operators, and technical teams.
• Ability to turn messy real-world workflows into clear, executable steps.

Responsibilities

• Translate customer operations into product direction.
• Drive executive-level value narratives through demos, pilots, and business reviews.
• Partner with Product & Engineering to drive roadmap and improve the Pace platform.

Skills

Autonomy

Bias to action

Customer focus

Executive communication

Cross-functional collaboration

Entrepreneurial experience

Job description

Pace is the AI operations partner for insurers, delivering agent-powered workflows with human-in-the-loop review. We hire to own rollout, success, and expansion of Pace’s agents at our largest insurance customers in London.

You’ll work directly with customers to deployments, ensure measurable impact, and expand usage across workflows and business units. You’ll sit at the intersection of customer operations, product strategy, and growth, translating pain points into clear requirements, leading