Insurance Advisor

Tasker & Partners; Cambridge; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as an Insurance Advisor with a forward-thinking company in Cambridge. This role focuses on providing clients with essential Home insurance cover, ensuring their needs are met through a friendly and supportive team. With full training provided, you will develop your skills in the insurance sector while enjoying attractive benefits such as generous annual leave, pension contributions, and support for professional qualifications. Join a dynamic team and embark on a rewarding career path in the insurance broking industry, where your contributions will make a real difference.

Benefits

27 days annual leave

5% employer pension contribution

Flexible benefits

Group Life Assurance

Fully paid parental leave

Support for professional studies

Discounts on cinema tickets

Holiday purchase scheme

Qualifications

• Prior insurance experience in administration, claims, underwriting, or account handling.
• Strong customer service skills and ability to multitask.

Responsibilities

• Check policy documentation for accuracy and liaise with clients.
• Negotiate renewals and manage client records effectively.

Skills

Customer Service Skills

Multitasking

Time Management

Communication Skills

Problem-Solving Skills

Insurance Experience

Education

CII Qualifications

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

One Broker (part of the Jensten Group) is pleased to be recruiting an Insurance Advisor for our successful team in Cambridge.

Our friendly Personal Lines team consists of 11 colleagues within a larger broking office of over 40 people. While we offer a range of Personal insurance, this role will primarily focus on providing clients with adequate Home insurance cover, including both standard and non-standard policies.

We seek someone with previous insurance experience who wishes to develop a rewarding career within the Insurance Broking sector. Full support and training will be provided to familiarize you with our Household products and to enable you to advise clients effectively on their insurance needs.

The role initially involves working full-time in the office, with a flexible blend of office and home working available after successful completion of the probation period.

Key Objectives & Responsibilities:

1. Checking new policy documentation for accuracy and forwarding it to clients or liaising with insurers.
2. Negotiating and inviting renewal of allocated clients’ policies.
3. Ensuring all client records accurately reflect the current risk on cover, including sums insured, perils, excesses, extensions, and exclusions.
4. Processing mid-term adjustments.
5. Dealing with clients’ day-to-day inquiries promptly and managing expectations.
6. Maintaining an effective diary system.
7. Liaising with the Claims department regarding claims queries and reports.

About You:

As an Insurance Advisor, you should possess strong customer service skills, the ability to multitask, and good time management skills. Prior insurance experience in any capacity (administration, claims, underwriting, or account handling) is required.

Additional skills and requirements include:

• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong communication and problem-solving skills.
• A sincere interest in developing a career within the insurance/broking sector.
• Customer service experience in a professional office environment.
• A desire to work towards CII Qualifications (not essential).

Rewards & Benefits:

Joining us offers a supportive culture and attractive rewards, including:

• 27 days of annual leave (including a day off for your birthday and another for a religious holiday of your choice) plus bank holidays.
• Auto-enrollment into our pension scheme with a 5% employer contribution.
• Flex-benefits allowing you to choose from a range of flexible benefits.
• Group Life Assurance cover.
• Fully paid 3 months Maternity, Paternity, and Adoption leave.
• Support for professional qualification studies relevant to your role and career development.
• Perks at work, including discounts on cinema tickets, dining, luxury items, etc.
• Holiday purchase scheme allowing up to 5 additional days annually.

About Us:

One Broker Group (part of the Jensten Group) services both commercial and personal clients across East Anglia, focusing on business, property, and haulage. We have developed an impressive range of specialist schemes with national distribution, including solutions for private ambulances, community-led housing, community assets, thatched homes, and classic cars.

Launched in 2018, Jensten is one of the UK's largest independent broking groups. We grow organically and through acquisitions, placing over £600m GWP into the market via retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We bridge the gap in the market between consolidators and provincial brokers. With scale, ambition, and expertise, we stand out, yet maintain a client-focused approach rooted in our culture and entrepreneurial spirit. This makes us not only one of the leading independent broking groups but also one of the most exciting.