Client Finance Accounting Technician

Polo; Cheltenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Life assurance

Pension contributions

EV leasing scheme

Employee discounts

Volunteer days

Job summary

Polo in Cheltenham is seeking a Client Finance Accounting Technician to provide a professional accounting service to Clients, ensuring deliverables are accurate and timely. You will maintain records, reconcile ledgers, and assist with management accounts and audits.

You will support onboarding of new clients, manage reconciliations, and work to improve receivables and controls while upholding information security and regulatory compliance. The role is permanent and based onsite in Cheltenham.

Qualifications

• Experience in general insurance finance is desirable.
• High professional ethics and customer focus are essential.
• Excellent communication and team working abilities are required.

Responsibilities

• Maintain accounting records and process transactions on ledgers.
• Reconcile balance sheet and P&L items.
• Settle payments and monitor invoices/statements.
• Issue invoices and chase outstanding balances.
• Assist with management accounts, dashboards, KPIs, and forecasts.
• Assist onboarding and closing of ceased clients.
• Support audits and ensure information security compliance.
• Look for improvements in receivables, controls, and costs.

Skills

Good communicator

Team player

Customer focused

Prioritisation and planning

Problem solving

Commercial awareness

Ability to work under deadlines

People skills

Tools

MS Excel

MS Word

Outlook

SUN/Q&A

Internet banking systems

Job description

Client Finance Accounting Technician

Department: Client Finance

Employment Type: Permanent

Location: Cheltenham

Description

To provide a professional accounting service to Clients. This includes ensuring you complete all responsibilities, services and deliverables below in an accurate, timely, relevant, compliant and cost-effective manner.

Key Responsibilities

Ensure you deliver agreed services to clients in manner described above. Services may include but are not limited to:

• Maintain accounting records
• Prepare and check and process transactions and reference data on ledger
• Reconcile balance sheet and P&L items
• Settle payments in line with relevant delegated authority and monitor/resolve outstanding invoices/statements
• Issue invoices/statements and monitor, chase and resolve outstanding balances
• Match receipts to debts
• Monitor cash balances
• Assist with the preparation of management accounts, dashboards, KPIS, regulatory returns, cash analysis and forecasts
• Assist with on-boarding of new clients and closedown of ceased clients.
• Build and maintain effective working relationships with clients, third parties and other Polo staff.
• Advise managers of new/changed risks.
• Ensure procedures and controls are documented, followed, reviewed, and updated.
• Keep up with regulatory changes and work with clients, third parties and other Polo staff to ensure such changes are implemented in a controlled and timely manner.
• Look for ways to improve receivables/services/deliverables/controls or decrease costs and work with clients, third parties and other Polo staff to ensure such changes are implemented in a controlled and timely manner.
• Assist with ensuring receivables/services/deliverables/controls are as required and resolve any issues.
• Assist with internal/external audits for clients/Polo.
• Ensure information security rules are embedded in your work.
• Other ad-hoc projects and tasks as required.

Key Performance Indicators

• Meeting of client SLA’s
• Accuracy rates

Key Relationships

• Clients
• Client Finance Team

Decision Making

Decisions taken within defined guidelines for role and client specific procedures.

Skills, Knowledge and Expertise

• Experience in general insurance finance is desirable
• High professional ethics
• Good people person
• Customer focused
• Commercially aware
• Able to prioritise and plan to meet deadlines, even when they conflict
• Good communicator and team player with a committed, professional and positive attitude
• Effective problem solving skills
• Excellent MS Excel/Word/Outlook skills
• Demonstrates behaviours aligned to the PoloWorks PRIDE values:

• Pioneering - we don't stand still
• Responsible - We do the right thing
• Inclusive - we all play a role
• Delivery Focused- we provide services we are proud of
• Empowering - we equip people to be their best

Knowledge and Qualifications

Knowledge of SUN/Q&A and internet banking is desirable

Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

Benefits Band 1