Insurance Account Manager: Client Care & Renewals

Internationalinsuranceprofessionals; England; Remote; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

26 days holiday

Career progression

CII/ACII qualifications

Pensions scheme

Wellbeing support

Volunteering day

Spotlight Awards

Zusammenfassung

Everywhen in the United Kingdom is seeking an Account Handler to provide office-based support for a client portfolio, handling new business quotes, mid-term adjustments and renewals.

You will be the first point of contact for client and provider queries, building professional relationships and ensuring accuracy of provider documentation. The role emphasizes strong communication, organisation and a proactive approach.

Qualifikationen

• Background in Insurance – Insurer or Broker preferred.
• Background in Customer Service/Sales.

Aufgaben

• Ensure the smooth running of assigned portfolio on a day-to-day basis.
• Achieve agreed retention rates.
• Achieve cross selling and referral targets.
• Develop, maintain and cultivate relationships with clients and insurers at all levels.
• Be the first point of contact for day-to-day enquiries from clients, providers and internal/external sources.
• Respond independently to queries from clients and insurers pro-actively.
• Resolve discrepancies in provider documentation before sending to clients.
• Maintain client records and data in line with systems and protocols.
• Provide a proactive professional telephone handling service for internal/external contracts.

Kenntnisse

Insurance knowledge

Customer service

Sales experience

Communication skills

Proactive attitude

Organisational skills

Attention to detail

Negotiation skills

Teamwork

Jobbeschreibung

Everywhen in the United Kingdom is seeking an Account Handler to provide office-based support for a client portfolio, handling new business quotes, mid-term adjustments and renewals.

You will be the first point of contact for client and provider queries, building professional relationships and ensuring accuracy of provider documentation. The role emphasizes strong communication, organisation and a proactive approach.