Installation Manager

Marshall Clean Heat and Power; Stockton-on-Tees; On-site; GBP 45,000 - 55,000; Full time

Job summary

A rapidly growing renewable energy company in the North East seeks an experienced Installation Manager to oversee project delivery and manage field teams. This hybrid role combines strategic planning with hands-on management, ensuring quality and compliance throughout the installation process. The role demands significant experience in renewable energy, strong leadership capabilities, and a commitment to safety and customer satisfaction.

Benefits

Competitive salary ranging from £45,000 - £55,000

Company vehicle and fuel card

Performance-related bonus scheme

Comprehensive pension scheme

23 days annual leave plus bank holidays

Opportunities for continuous professional development

Uniform, company phone, laptop, and tablet

Qualifications

• 10 years industry experience in renewable energy or heating.
• 5 years management experience in a project management or installation role.
• Comprehensive knowledge of renewable technologies and heating systems.

Responsibilities

• Lead and manage installation teams and project delivery.
• Conduct site surveys and develop risk assessment method statements.
• Ensure compliance with health and safety legislation.

Skills

Leadership

Communication

Problem Solving

Attention to Detail

Adaptability

Education

Health and Safety qualifications (SSSTS, NEBOSH, IOSH)

Gas Safe registration

Tools

Microsoft Office

CRM systems

Job description

About Marshall Clean Heat and Power Ltd

Marshalls are a leading and rapidly growing renewable energy, heating, and electrical company based in the North East. We're passionate about transitioning homes and businesses towards a sustainable future, delivering cutting-edge installations that range from domestic solar PV, heat pumps, and EV chargers to large-scale commercial electrical and heating solutions. With a focus on B2C and B2B installations, we pride ourselves on exceptional quality, customer satisfaction, and a commitment to innovation.

The Opportunity: Installation Manager

Are you a highly experienced and impactful leader with a robust technical background in renewable energy or heating? Do you thrive on the successful, hands-on delivery of projects, from meticulous planning to flawless execution? If so, we have a pivotal opportunity for anInstallation Managerto join our dynamic team.

Reporting directly to our Operations Director, you'll be the driving force behind the successful on-site delivery of all our projects. This crucial hybrid role blends office-based strategic planning and preparation with essential on-site presence, managing our skilled field teams, ensuring stringent compliance and quality, and delivering outstanding customer experiences.

Key Responsibilities

• Pre-Installation Planning & Preparation:
• Conduct detailed site surveys and technical assessments for diverse residential and commercial projects
• Develop and implement comprehensiveRisk Assessment Method Statements (RAMS)for all installations.
• Create detailed installation plans, schedules, and resource allocation (materials, tools, labour, subcontractors).
• Ensure timely and accurate procurement, preparation, and delivery of all necessary materials and equipment to site.
• Coordinate and manage third-party subcontractors as required, ensuring their work aligns with project plans and quality standards.
• Field Team Management & Development:
• Directly manage, lead, and motivate our field installation teams (electricians, heating engineers, solar installers, etc.).
• Conduct regular1-to-1 appraisals, performance reviews, and provide continuous coaching and feedback.
• Organise and lead daily/weekly "toolbox talks" and essential health and safety briefings.
• Foster a culture of excellence, safety, and continuous improvement within the field teams.
• Identify training needs and support the professional development of team members.
• Project Delivery & Customer Liaison:
• Oversee and ensure the efficient, safe, and high-quality on-site delivery of all projects, meeting agreed-upon timelines and budgets.
• Serve as the primary point of contact for customers during the installation phase, providing regular updates and managing expectations.
• Proactively address and professionally resolve any customer queries, concerns, or complaints that arise during installation.
• Ensure all projects are completed to the highest standards, ready for commissioning and handover.
• Health, Safety & Quality Assurance:
• Champion and enforce a rigoroushealth and safetyculture across all site operations.
• Ensure strict compliance with all relevant H&S legislation, company policies, and industry best practices.
• Conduct regular site inspections and audits to monitor safety compliance and installation quality.
• Implement and maintain robust quality control procedures throughout the installation process.
• Ensure full compliance with industry regulations, including Gas Safe, MCS, Building Regulations, and other relevant standards.
• Problem Solving & Performance Monitoring:
• Act as the lead trouble-shooter for any technical, logistical, or team-related challenges that may arise during installations, implementing swift and effective solutions.
• Monitor Key Performance Indicators (KPIs) related to installation efficiency, quality, safety, and customer satisfaction, feeding insights back to the Operations Director.
• Identify root causes of issues and implement corrective and preventive actions.

Required Skills & Qualifications

• Experience:
• Minimum10 years of industry experiencein renewable energy or heating installations.
• Minimum5 years of management experiencein a similar project management, installation management, or field operations role.
• Technical Knowledge:Comprehensive understanding of residential and commercial renewable energy technologies (solar PV, heat pumps, EV charging, battery storage) AND/OR heating systems (gas/oil, boilers).
• Health and Safety Qualifications:
• ProvenHealth and Safety experiencewith relevant qualifications such asSSSTS, NEBOSH, or IOSH.
• Certifications (Highly Desirable):
• Gas Safe registration (e.g CCN1 and specialist subjects)
• MCS standards knowledge/experience.
• Project Management:Strong planning, scheduling, risk management, andorganisational skills.
• Leadership & Interpersonal Skills:
• Demonstrated ability to lead, motivate, and develop field-based teams effectively.
• Exceptionalinterpersonal skillswith a natural ability to build rapport and foster positive relationships.
• Possessesstrength of character, isconfident, anddecisivein decision-making.
• Displays highemotional intelligence, understanding team dynamics and customer needs.
• Communication Skills:Strong verbal and written communication skillsare paramount for effective team briefings, clear customer updates, confident complaint handling, and successful coordination with subcontractors and internal stakeholders.
• Adaptability:Highlyadaptive and accommodatingto changing priorities and unforeseen challenges.
• Reliability:Proven track record of beingreliable and dependable.
• Problem-Solving:A naturalproblem solverwith a highly analytical and proactive approach to identifying and solving complex on-site challenges.
• Attention to Detail:Meticulousattention to detailin planning, material preparation, quality checks, and documentation.
• Autonomy & Teamwork:Self-directedand able to work independently, while also being a strongteam playerwho contributes positively to the overall company goals.
• IT Proficiency:Strong IT skillsandproficient in the use of CRM systems and the Microsoft Office package(Word, Excel, Outlook).
• Driving Licence:Full UK Driving Licence is essential.

What We Offer

• A competitive salary of£45,000 - £55,000 per annum, dependent on qualifications and experience.
• Company vehicleand fuel card.
• Performance-related bonus scheme.
• Comprehensive pension scheme.
• 23 days annual leaveplus bank holidays, increasing up to28 days with length of service
• Opportunities forcontinuous professional developmentand certifications.
• Uniform, company phone, laptop and tablet
• A supportive, dynamic, and forward-thinking work environment dedicated to making a positive impact.

Ready to Power the Future?

If you are a highly skilled, experienced, and dedicated professional looking to make a significant impact within a growing renewable energy business, we want to hear from you!

To Apply:Please submit your CV and a covering letter outlining your suitability for this role to byMonday 7th July 2025.

Join Marshall Clean Heat and Power and help us build a greener North East!