Installation Manager

Chase and Holland; Rotherham; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

28 days holiday including Bank Holiday

Company pension

Discounted health scheme

Staff discounts

Free onsite parking

Personal and professional development

Job summary

Chase and Holland in Rotherham is seeking an experienced Installations Manager to take ownership of end-to-end installation processes. You will support installation teams and coordinators, ensuring projects are delivered safely, efficiently, and to high standards.

The role requires hands-on leadership with strong fenestration and construction knowledge, plus the ability to manage people, resolve technical issues and drive improvements across the department.

Qualifications

• Hands-on experience managing installation processes and teams.
• Experience in the fenestration industry.
• Strong understanding of construction and associated trades.
• Proven ability to manage installation projects and resolve issues.
• Knowledge of Health & Safety and CDM requirements.
• Full UK driving licence and willingness to travel to sites.

Responsibilities

• Manage the Installation Coordinators and oversee the day-to-day installation function.
• Oversee all active installation projects and ensure effective control and progression.
• Provide technical support and guidance to installation teams and wider business.
• Approve and order additional products and materials when required.
• Resolve site issues efficiently, including attending site visits as necessary.
• Liaise with internal departments on project progress and job statuses.
• Monitor and manage customer debt and take action to minimise balances.
• Ensure installation teams adhere to company standards and Codes of Conduct.

Skills

People management

Organisational skills

Site inspections

Construction knowledge

Problem solving

Attention to detail

MS Office

Tools

Microsoft Office

Job description

Installations Manager - Rotherham - £40,000 - £50,000

We are working with a well-established manufacturer, distributor and installer within the home improvement sector to recruit an Installations Manager. This is an excellent opportunity for an experienced installations professional to take ownership of the end-to-end installation process, supporting installation teams and coordinators while ensuring projects are delivered efficiently, safely and to a high standard.

Working in a fast-paced environment, you'll oversee active projects, provide technical support, resolve site issues and customer queries, and identify opportunities to improve departmental efficiency. The role will suit a hands-on individual with strong fenestration and construction knowledge who is comfortable combining people management, technical expertise and operational oversight.

Package & Benefits:

• £40,000 - £50,000 salary, dependent on experience
• 28 days holiday including Bank Holidays, increasing with service
• Company pension scheme
• Discounted health scheme
• Staff discounts
• Free onsite parking
• Personal and professional development opportunities

Key Responsibilities:

• Manage the Installation Coordinators and oversee the day-to-day installation function
• Oversee all active installation projects, ensuring they are effectively controlled and progressed
• Provide technical support and guidance to installation teams and the wider business
• Approve and order additional products and materials where required
• Resolve site issues efficiently, including attending site visits where necessary
• Liaise with internal departments regarding project progress and job statuses
• Monitor and manage customer debt, taking appropriate action to minimise outstanding balances
• Resolve customer complaints and disputes professionally and within appropriate timescales
• Ensure subcontractors adhere to company standards and Codes of Conduct
• Ensure installation teams have appropriate PPE, uniforms, equipment and materials
• Act as the main point of contact for the designated Building Control company
• Identify and implement improvements to installation processes and departmental efficiency
• Ensure company processes, procedures and regulatory requirements are consistently followed
• Maintain high standards of Health & Safety and CDM compliance
• Support the wider Service function when required

About You:

We are looking for a hands-on and detail-oriented Installations Manager with previous experience within an installation environment. You'll be comfortable managing people, dealing with technical issues and taking ownership of problems through to resolution.

You’ll ideally have:

• Previous experience managing installation processes and installation teams
• Experience within the fenestration industry
• A strong understanding of construction and associated trades
• Previous experience completing or overseeing quality fitting and installation work
• Technical knowledge combined with strong people management skills
• Knowledge of Health & Safety and CDM requirements
• Experience carrying out site inspections and resolving installation issues
• Strong organisational skills with the ability to manage multiple priorities
• Good IT skills and confidence using Microsoft Office
• A proactive, practical approach with strong attention to detail
• A full UK driving licence and willingness to travel to sites when required