Installation Handover & Compliance Administrator

Sureserve; Dartford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Contributory Pension scheme

Life assurance

28 days annual leave (rises with years

Enhanced family leave policies

Job summary

Sureserve Compliance South, a part of The Sureserve Group, supports social housing clients with administrative tasks and documentation. The role involves coordinating handovers, managing communications with engineers, and ensuring timely completion of required submissions.

The successful candidate will have administrative experience in a related sector, strong IT skills in MS Office (Outlook & Excel), and excellent written and verbal communication. Competitive salary and benefits are provided.

Qualifications

• Previous administrative experience, preferably from a social housing/construction background.
• Ability to provide a high level of courteous, professional customer service.
• Proficient in MS Office, in particular Outlook and Excel.
• Good written and verbal communication skills.
• Flexible attitude with strong organisational skills.

Responsibilities

• Call engineers/operatives to advise of any issues.
• Raise jobs/tasks to operatives to ensure documentation is completed timely.
• Complete weekly and monthly reports for accounts administrators to evidence compliance status.
• Perform ad-hoc administrative duties.

Skills

Administrative experience

Customer service

Organisational skills

Communication skills

Tools

MS Office

Outlook

Excel

Job description

Sureserve Compliance South, a part of The Sureserve Group, supports social housing clients with administrative tasks and documentation. The role involves coordinating handovers, managing communications with engineers, and ensuring timely completion of required submissions.

The successful candidate will have administrative experience in a related sector, strong IT skills in MS Office (Outlook & Excel), and excellent written and verbal communication. Competitive salary and benefits are provided.