Insights & Research Strategist

En Route International; Windsor; On-site; GBP 28,000 - 42,000; Full time

Job summary

En Route International is hiring a Research & Insights Executive to support primary and secondary research with a strong emphasis on quantitative methods and data analysis. You will translate findings into actionable insights to inform business decisions and collaborate with the Head of Customer Strategy, Insight and Intelligence.

The role offers opportunities to grow into independently managing research projects over time within a global airline-focused context.

Qualifications

• Experience in quantitative research and survey design.
• Strong analytical skills with the ability to interpret data and identify insights.
• Comfortable working with Excel and large data sets.
• Ability to translate data into clear, actionable insight.
• Interest in consumer behaviour and food & beverage trends.
• Interest in the airline, travel or hospitality industry desirable.

Responsibilities

• Design, launch and manage online surveys using approved research platforms.
• Analyse research data using Excel and research tools; identify key findings and implications.
• Create charts, visuals and slides to support insight communication and recommendations.
• Conduct secondary research into passenger behaviour, airline food trends and competitor activity.
• Maintain research trackers and project documentation; support research framework and operations.

Skills

Quantitative research

Survey design

Excel

Data analysis

Communication

Education

MRS certification (desirable)

Tools

Online survey platforms

Job description

En Route International is hiring a Research & Insights Executive to support primary and secondary research with a strong emphasis on quantitative methods and data analysis. You will translate findings into actionable insights to inform business decisions and collaborate with the Head of Customer Strategy, Insight and Intelligence.

The role offers opportunities to grow into independently managing research projects over time within a global airline-focused context.