Insights Manager

CARMA; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in the insights sector is seeking a Senior HR Officer to manage client relationships and deliver high-quality insight products. This hybrid role requires strong analytical skills and a passion for data storytelling, with opportunities for professional growth and collaboration within a supportive team.

Qualifications

• Experience delivering insights across industries.
• Strong writing and client communication skills.
• Passion for storytelling through data.

Responsibilities

• Own and manage insight reporting for multiple clients.
• Develop reports that deliver clear recommendations.
• Line manage and coach Senior Insights Analysts.

Skills

Project management

Client communication

Data storytelling

Analytical skills

Job description

Direct message the job poster from CARMA

Senior HR Officer | People, Culture and Performance

Overview

An Insights Manager at CARMA leads the end-to-end setup, management and delivery of insight products for a portfolio of clients. They are responsible for ensuring the quality, clarity and strategic value of all deliverables, acting as the bridge between clients and our internal teams.

This role reports into the Head of Insights and can be based in either Lisbon, Portugal or London, UK. We work in a hybrid model, combining the flexibility of remote work with the value of in person collaboration. We enjoy coming together in the office to build relationships, share knowledge and learn from each other.

This role is for someone who is genuinely passionate about insights. Someone who enjoys translating data into meaning, spotting themes and helping clients make better decisions. The ideal candidate brings broad experience delivering insights across different sectors and is actively engaged with the wider industry, including frameworks like AMEC. A qualification is welcomed but not essential; curiosity and commitment to learning are key.

Insights Managers are expected to build strong partnerships with clients, coach and manage internal teams, and contribute to innovation, especially in integrating AI tools to enhance insight generation and efficiency.

What you’ll do

· Own and manage insight reporting for multiple clients

· Develop reports that deliver clear, concise recommendations

· Build long term client partnerships and understand their strategic needs

· Line manage and coach Senior Insights Analysts and Insights Analysts

· Integrate AI tools to streamline and strengthen delivery

· Support proposals, onboarding, and identifying account growth opportunities

What you’ll bring

· Experience delivering insights across industries

· A passion for storytelling through data and evidence

· Strong writing, client communication and project management skills

· Familiarity with AMEC frameworks (qualification welcomed but not required)

· A collaborative, curious mindset with a drive to keep learning

Why CARMA?

We work in a hybrid model and value both flexibility and time together. Our team is passionate about insights, supportive of each other and committed to excellence. You’ll be part of a collaborative and growing global team that’s shaping the future of communications measurement.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research and Analyst

• Industries

  Technology, Information and Media

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