Data and Insights Analyst

City Football Group; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

26 days leave

Private healthcare

Dental cover

Annual bonus

Health cash plan

Pension plan

Life assurance

On-site parking

Complimentary meals

Job summary

Manchester City is seeking a Data and Insights Analyst based in Manchester to turn data into clear decisions for commercial and fan experience teams. You will build and improve Power BI reports, work with Databricks data, and shape data models to support actionable insights.

Joining the Fan Intelligence and Lifecycle Marketing team, you will deliver analysis that answers business questions, communicate insights to stakeholders, and help peers adopt data-driven decision making across ticketing,

Qualifications

• Experience in an analytical, BI or data-focused role.
• Ability to turn data into clear findings, recommendations and actions.
• Experience using Python, SQL, R or another relevant language to analyse, prepare or transform data.
• Experience building clear, useful reports or dashboards in Power BI.
• Ability to gather requirements, understand business questions and explain insights clearly to stakeholders.
• A good understanding of data modelling, reporting logic and working with large datasets.

Responsibilities

• Deliver analysis that answers meaningful business questions and helps teams understand what is happening, why it matters and where opportunities may exist.
• Build, maintain and improve Power BI reports, dashboards and self-service analytics products, while shaping datasets and data models behind them.
• Collaborate with stakeholders to understand requirements and communicate insights in a practical and accessible way.
• Contribute to better team standards through documentation and reusable code.

Skills

BI analytics experience

Data storytelling

Python/SQL/R experience

Power BI reporting

Requirements gathering

Data modelling/large datasets

Tools

Power BI

Databricks

Job description

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Data and Insights Analyst

Location: Manchester, GB

Full Time / Part Time: Full Time

Contract Type: Permanent

Based in Manchester, this permanent full-time role will help Manchester City turn data into clearer decisions across commercial and fan experience teams. Working across analysis, data preparation and Power BI reporting, you will create trusted insight that helps colleagues understand performance, identify opportunities and improve the experience of our Fans.

Who We Are

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Within our Fan Intelligence and Lifecycle Marketing team, we support the Club's commercial and fan experience teams with accessible reporting, thoughtful analysis and practical data products. We work across areas including ticketing, memberships, retail, digital engagement, CRM, product and marketing, helping colleagues use insight to make informed decisions and build better experiences for our Fans.

The Role

As Data and Insights Analyst, you will deliver analysis that answers meaningful business questions and helps teams understand what is happening, why it matters and where opportunities may exist. Your work will turn complex information into clear findings, recommendations and actions across Manchester City's commercial and fan experience activity.

You will build, maintain and improve Power BI reports, dashboards and self-service analytics products, while helping shape the datasets, data models, reporting logic and DAX measures that sit behind them. Working with data from Databricks and other sources, you will move comfortably between data preparation, analytical exploration, report development, testing and data quality checks.

Working closely with stakeholders, you will understand requirements, bring clarity to business questions and communicate insight in a practical and accessible way. You will also contribute to better team standards through documentation, reusable code, and thoughtful report design, helping build trust in the data used across the Club.

What You’ll Bring

• Experience working in an analytical, business intelligence or data-focused role.
• Ability to turn data into clear findings, recommendations and practical actions.
• Experience using Python, SQL, R or another relevant language to analyse, prepare or transform data.
• Experience building clear, useful reports or dashboards in Power BI.
• Ability to gather requirements, understand business questions and explain insights clearly to stakeholders.
• A good understanding of data modelling, reporting logic and working with large datasets.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days' annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. If you require reasonable adjustments or any support throughout the process, please contact [e-mail] and we will be happy to help.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.