Insight-Led UX Researcher | End-to-End Discovery

3761 Barclays - BX - UK

Northampton, Manchester

On-site

GBP 45,000 - 65,000

Full time

2 days ago
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Job summary

Barclays is seeking a UX Researcher to understand customer needs, behaviors and pain points to inform design decisions and drive insight-led product development. You’ll lead research projects end-to-end using qualitative and quantitative methods within the Barclays Insight and Experience Design team (BiXD).

Based in Northampton and Manchester, you’ll work with a multidisciplinary group and partner with Design, Product, Channel, Marketing and Technology to embed research insights across the

Qualifications

  • Hands-on experience with qualitative and quantitative research methods.
  • Ability to analyze and triangulate insights from diverse data sources.
  • Strong collaboration with colleagues, stakeholders and external parties.
  • Proven ability to influence discussions with research findings.
  • Excellent communication, storytelling and presentation skills.
  • Experience with recruitment strategies for challenging audiences.

Responsibilities

  • Lead creation and execution of research projects end-to-end.
  • Utilize qualitative and quantitative methodologies to inform design decisions.
  • Partner with Design, Product, Channel, Marketing, Transformation and Technology.
  • Develop prototypes and value propositions to test concepts with users.

Skills

Research methods
Mixed methods
Analysis
AI + human judgment
Stakeholder collaboration
Communication
Recruitment

Job description

Barclays is seeking a UX Researcher to understand customer needs, behaviors and pain points to inform design decisions and drive insight-led product development. You’ll lead research projects end-to-end using qualitative and quantitative methods within the Barclays Insight and Experience Design team (BiXD).

Based in Northampton and Manchester, you’ll work with a multidisciplinary group and partner with Design, Product, Channel, Marketing and Technology to embed research insights across the

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