Insight & Analytics Specialist – Qlik Dashboards

BT plc; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus 10%

Private GP 24/7

Carers leave

Pension scheme

BT product discounts

Holiday purchase scheme

Job summary

BT plc seeks an Insight & Analytics Professional to turn operational data into actionable insight across our Service teams in the UK. You will develop and enhance Qlik dashboards, deliver timely reports against KPIs, and partner with stakeholders to translate requirements into analytics solutions.

In this role you will work with data from GCP, MMP and Service systems, driving continuous improvement in reporting and enabling data-led decisions that improve performance and customer outcomes.

Qualifications

• Strong data visualization capabilities to build clear dashboards.
• Advanced SQL querying and data interrogation for reliable insights.
• Ability to translate business questions into analytics solutions.

Responsibilities

• Develop and enhance Qlik dashboards, visualisations and self-service reporting.
• Produce accurate reporting against KPIs, targets and service objectives.
• Deliver analysis to identify trends, risks and opportunities for improvement.
• Work with data from GCP, MMP and other Service systems for reliable outputs.

Skills

Qlik

Tableau

SQL

BigQuery

Insight

Stakeholder comms

Excel

Tools

GCP

BigQuery

Job description

BT plc seeks an Insight & Analytics Professional to turn operational data into actionable insight across our Service teams in the UK. You will develop and enhance Qlik dashboards, deliver timely reports against KPIs, and partner with stakeholders to translate requirements into analytics solutions.

In this role you will work with data from GCP, MMP and Service systems, driving continuous improvement in reporting and enabling data-led decisions that improve performance and customer outcomes.