Insight Analyst

Debenhams Retail; Manchester; On-site; GBP 28,000 - 42,000; Full time

Job summary

Debenhams Group is seeking an Insight Analyst in Manchester to support the Insights team, helping the business understand performance across brands and functions. You’ll work with experienced analysts to gather data, run analysis, create reports, and support stakeholders in data‑led decisions across customer, product and digital.

You’ll learn from a supportive team, improve technical and commercial skills, and contribute to opportunities for improvement while collaborating with marketing,

Qualifications

• Working with data to support business decisions.
• Ability to pull and prep data from databases, dashboards and reports.
• Strong communication and presentation of insights to stakeholders.

Responsibilities

• Pull and prepare data from sources (SQL, databases, dashboards).
• Analyze trends in customer behaviour and business performance.
• Create clear, engaging reports and visualisations for stakeholders.

Skills

SQL

Data analysis

Data storytelling

Communication

Education

Degree in a relevant field

Tools

Python

R

Job description

As an Insight Analyst, you will support the Insights team in helping the business understand performance across our brands and functions. You'll work alongside experienced analysts to gather data, run analysis, create reports, and support stakeholders in making informed, data-led decisions across customer, product and digital. This is a great opportunity for someone early in their analytics career who wants exposure to large datasets, business performance metrics, and cross-functional insight work. You'll learn from a supportive team, work across multiple areas of the business, and develop both your technical and commercial skills as you grow. WHAT YOU'LL BE DOING

• Support with pulling and preparing data from a variety of sources (e.g. SQL, databases, dashboards, and reports).
• Assist in analysing trends in customer behaviour, business performance, and operational activity.
• Help produce clear, engaging reports and visualisations to share insights with stakeholders.
• Maintain and update performance metrics and dashboards used across the business.
• Work with stakeholders to understand their questions and help provide data-led answers.
• Contribute to identifying opportunities for improvement across business performance, customer experience, and processes.
• Support the team with ad-hoc analysis across different brands, departments, and projects.
• Learn and apply best practices in analytics, data storytelling, and insight communication.
• Collaborate with colleagues across multiple teams including marketing, trading, finance, operations, and brand teams. Some experience working with data (through university, a course, or a previous role).
• Basic knowledge of SQL and/or analytical tools (Python or R are a bonus, not essential).
• Comfortable working with numbers and identifying patterns or trends.
• Curious mindset with a willingness to explore data in detail.
• Ability to turn data into clear, understandable insights with support from the team.
• Strong communication skills and a collaborative approach.
• Interest in business performance, analytics, or data-driven decision making.
• A proactive attitude and willingness to learn and grow in a fast-paced environment. Debenhams Group is one of the UK's most exciting retail transformation stories.

Over the past few years, we've evolved from a traditional online retailer into a technology-led marketplace business, powered by a proprietary platform, a growing ecosystem of brand partners and a portfolio of iconic consumer brands. Today, Debenhams sits at the heart of the Group as Britain's Online Department Store, alongside boohoo, boohooMAN, PrettyLittleThing and Karen Millen. Together, we're building a more agile, scalable and profitable business focused on long-term growth. This is an ambitious business undergoing significant change, and Finance plays a critical role in helping shape what comes next., We've stabilised the business, rebuilt the foundations and returned the Group to growth. Every brand is now profitable on an Adjusted EBITDA basis, our marketplace strategy continues to scale, and we're investing in the people, technology and capabilities that will drive our next chapter. If you're looking for a role where you can make a genuine impact, challenge convention and help drive meaningful change, we'd love to hear from you. Our focus now is around accelerating growth, scaling our marketplace ecosystem, driving operational excellence and building the future of Debenhams Group.