Senior Analyst

SRM Recruitment; Welwyn Garden City; On-site; GBP 65,000 - 85,000; Full time

Job summary

SRM Recruitment is seeking a commercially minded analytics leader to own and deliver decision-grade insights that shape commercial performance.

You will partner with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality briefs, manage delivery, and raise analytical standards. Strong Excel/PowerPoint, Tableau/Adobe Analytics, and SQL skills are essential for rapid, self-serve reporting.

Qualifications

• Advanced analytical and numerical capability with strong commercial judgement.
• Proven ability to structure ambiguous problems and connect analysis to outcomes.
• Strong capability in Excel and PowerPoint, plus BI tools to support decision-making.

Responsibilities

• Own and steer commercial performance reporting for timely visibility to delivery against plan.
• Translate complex data into decision-grade insights and recommended actions.
• Set the bar for data accuracy and governance, with a clear performance narrative.
• Influence stakeholders with clear opportunities and proposals.
• Lead evolution of insight and reporting to improve automation and usability.
• Partner with Commercial, Finance, Product, Fulfilment, Digital and Technology.
• Lead delivery through to impact and coach junior analysts.

Skills

Advanced analytics

Excel & PowerPoint

SQL

Tableau

Adobe Analytics

Stakeholder management

eCommerce knowledge

Tools

Tableau

Adobe Analytics

Job description

In this role, you will be accountable for:

Analytics & Business Performance

• Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes.
• Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business
• Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions
• Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders.
• Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers andpriorities.

People & Delivery Management:

• Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points
• Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence
• Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management

What you will bring:

To succeed, you will be a commercially-minded problem solver with a track record of delivering insight that shapes decisions and drives measurable performance improvement

• Advanced analytical and numerical capability, with strong commercial judgement
• Proven ability to structure ambiguous problems, simplify complexity, and connect analysis to business context, trade-offs and outcomes.
• Strong capability in Excel and PowerPoint, and experience with BI tooling (ideally Tableau/Adobe Analytics) to create clear, compelling, self-serve reporting that supports decision-making at pace
• Experience using SQL (or similar) to extract, shape and validate data from databases; Python/R and automation capability is an advantage.
• Excellent written and verbal communication skills, with the ability to influence and build alignment across cross-functional stakeholders.
• A strong understanding of eCommerce/retail dynamics