Inside Sales Team Lead

JR United Kingdom; Derby; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in value-added resale seeks an Inside Sales Team Leader. This role involves managing a sales team, driving performance, and mentoring, all while fostering an inclusive and supportive work environment. Ideal candidates have direct sales experience, strong communication skills, and the ability to motivate and develop their teams.

Benefits

Private Healthcare

Pension

25 days holiday rising to 30

Group Life Insurance

Income Protection

Gym Discounts

Free Fuel Fridays

Employee of the Quarter

Employee Referral Program

Qualifications

• Experience in a target-driven sales environment.
• Ability to manage and coach a sales team.
• Understanding of the sales process and KPI management.

Responsibilities

• Manage a team of Inside Sales Representatives, monitoring performance against KPIs.
• Lead customer engagement and respond to queries.
• Provide mentoring support and ensure appropriate training for team members.

Skills

Mentoring

Sales activity drive

Performance monitoring

Team management

Verbal communication

Written communication

Job description

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LOCATION: Nottingham/St Albans

SETTING: Office based with two days a week working from home

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Are you a sales team leader and looking for your next move? Do you thrive off driving activity to increase revenue and looking to support a team in your next role?

If so, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Due to growth, we have an exciting opportunity for an Inside Sales Team Leader. We are looking for a candidate that has strong mentoring/developing of colleague’s experience and someone that is driven on driving sales activity and someone who can get the best out of their team.

You will have many day-to-day responsibilities including mentoring, driving growth and getting stuck in within the team.

The responsibilities include, but are not limited to:

• Managing a team of Inside Sales Representatives, monitoring performance against KPI’s set and conducting regular 1-2-1’s.
• Be responsible for customer engagement and be the forefront of the team with any queries that may creep up.
• Assessing the team’s skill set and using their skills to their advantage on providing mentoring support and ensure appropriate training is scheduled for individual team members.
• Be responsible for the team’s daily activity relating to sales and providing all CRM updates, opportunity management, vendor training and engagement.

We are looking for someone with experience of working in a target driven sales environment and someone who has experience in getting the best out of their team.

• You will understand internal sales team functions and how to manage and coach your team to boost sales activity.
• You will have experience of managing a teams KPI’s and be able to identify when more training is needed and be a support network to your team.
• Understanding of the sales process and have management of activities on KPI’s
• Strong verbal and written communication skills and comfortable in using a broad range of communication styles.

Some knowledge of IT hardware and services would be an advantage, but we are essentially looking for someone with direct sales experience in any sector whether that IT, mobile phones, broadband or within a B2B environment. If this is you, click apply for immediate consideration.

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

We are also proud to be a Disability Confident Level 2 Employer which means that we are committed to inclusive and accessible recruitment practices, ensuring that individuals with disabilities are given equal opportunities to thrive in our workplace. As part of our commitment, we participate in the Guaranteed Interview Scheme, which guarantees an interview to any candidate with a disability who meets the minimum criteria for the role. Join us and be part of a diverse and supportive team where your skills and talents are valued.

If you have any such requirements, please do not hesitate to contact us on our email which is [emailprotected] where we will be happy to action your requests.