Inside Sales, Oxford biotech

GenScript Biotech Corp.; Oxford; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Flexible spending accounts

Health savings accounts

Commuter benefits

Job summary

GenScript Biotech Corp. is seeking an Inside Sales professional for its Europe Division to drive sales growth. The role is fully remote within the United Kingdom, focusing on the Oxford territory and engagement with potential and current customers via calls, emails, video, and chat.

You will collaborate with Field Sales, Marketing, Product, and Finance to tailor solutions, expand relationships, and manage leads in the CRM. A strong life sciences background and CRM proficiency are essential.

Qualifications

• Master's or PhD in Life Sciences or related field.
• Experience in Inside Sales, BD, or customer-facing roles preferred.
• Proficiency with CRM systems and sales tools.
• Right to work in the United Kingdom without sponsorship.

Responsibilities

• Identify and research potential customers in the Oxford territory and generate leads.
• Understand customer needs and tailor pitches to address requirements.
• Collaborate with Field Sales and Marketing to plan local campaigns and events.
• Document all activities in the CRM and report progress to the sales manager.
• Work with regional colleagues to ensure effective territory coverage.

Skills

Strong communication

Relationship-building

Prospecting

CRM proficiency

Remote work discipline

Education

Master's or PhD in Life Sciences

Tools

CRM systems

Job description

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.

Job Title: Inside Sales

WorkingHours: Full-Time (40 hours per week)

Working scheme: Fully Remote within the United Kingdom

GenScript is looking for an Inside Sales professionalfor our Europe Division. As an Inside Sales representative, you will play a key role in driving sales and revenue growth at GenScript. Your primary responsibility will be to connect with potential and current customers, understand their needs, and guide them through the sales process to not only secure new business opportunities but also contribute to developing existing business. You will primarily interact with customers via phone calls, emails, video conferencing, and online chat.

What You Will Do

• Identify and research potential customers within the assigned Oxford territory. Conduct outbound calls, emails, and other communication methods to generate leads/opportunities.
• Engage with prospective customers to understand their business needs and pain points. Tailor sales pitches and solutions to address customer-specific requirements.
• Collaborate with the Field Sales Account Manager team to plan and execute local campaigns, including both on-site initiatives (such as roadshows) and online activities (such as email campaigns).
• Collaborate with Marketing, Product Management, Finance, and other relevant departments to promote business growth, improve internal processes, align strategies, and ensure a smooth customer experience.
• Manage and expand relationships with biotech companies within the Oxford scientific cluster and surrounding territory.
• Document all sales activities and customer interactions accurately in the CRM system. Track and manage sales leads, opportunities, and deals throughout the sales process. Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Work closely with other sales colleagues within the region to ensure effective territory coverage and customer support.

What We’re Looking For

• Master's or PhD degree in Molecular Biology, Biotechnology, Biochemistry, Genetics, Immunology, or a related Life Sciences discipline.
• Experience in Inside Sales, Business Development, Scientific Sales, Customer Success, or other customer-facing roles is preferred.
• Familiarity with one or more of the following areas: Gene Synthesis, Molecular Biology Services, Proteins, Peptides, Antibodies, or Cell Line Development.
• Strong communication, relationship-building, and problem-solving skills.
• Experience in prospecting, pipeline management, and opportunity development.
• Proficiency with CRM systems and sales tools.
• Self-motivated, organized, and comfortable working independently in a remote environment.
• Results-oriented with a proactive and customer-focused mindset.
• Experience working in a global, cross-functional environment is a plus.
• Permanent right to work in the United Kingdom without current or future visa sponsorship requirements.

Interview Process

• Introductory Call: Virtual meeting with our recruiter to discuss your background and the role.
• Hiring Manager Interview: In-depth conversation about your skills and fit for the team.
• Panel Interview: Meet with the hiring team and key stakeholders to showcase your expertise through an exciting case study.

The selection process includes reference checks.

Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.