Inside Sales Manager: Travel Perks & Growth

CO_320 G Adventures Limited (UK); Greater London; Ibrido; GBP 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Total Rewards Package

Travel perks

Additional days off (birthday)

Vacation time

Enhanced Parental Leave

Employee Recognition Program

Learning and Growth Opportunities

Employee Resource Groups

Descrizione del lavoro

G Adventures is seeking a Manager of Inside Sales to lead and develop a high-performing team focused on achieving revenue and customer service targets. The role drives strategic sales planning, performance management, and cross-functional collaboration to support business growth, with a UK-based office expectation for in-person days.

The role requires extensive sales leadership experience, a strong CRM background, and the ability to foster a positive, performance-driven culture in a dynamic

Competenze

• Minimum of 5 years of sales and people management experience.
• At least 5 years of contact centre experience.
• Extensive experience in travel sales or a related industry.
• Demonstrated ability to manage and develop high-performing sales teams.
• Strong performance management capabilities, including coaching and conducting performance reviews.
• Proficiency in sales and CRM tools to monitor and analyze sales performance.
• Excellent communication and decision-making skills, with the ability to multitask effectively.

Mansioni

• Lead, coach, and develop team members to enhance skills, performance, and growth while championing company culture.
• Direct and guide the regional management team to ensure alignment with company goals.
• Organize and facilitate regular team meetings to communicate priorities and updates.
• Oversee recruitment processes and make hiring recommendations.
• Manage performance cycles with evaluations and coaching to address underperformance.
• Identify high-potential employees and develop succession plans.
• Administer team incentive and rewards programs to recognize high performance.
• Ensure Inside Sales team delivers exceptional customer service and sales conversions.
• Collaborate with Marketing, Product, Finance and Customer Operations teams to support campaigns and product launches.
• Plan Workday scheduling and workforce planning to optimize team availability.

Conoscenze

Sales leadership

Team development

Performance management

Communication

Decision making

Travel industry experience

Strumenti

CRM tools

Descrizione del lavoro

G Adventures is seeking a Manager of Inside Sales to lead and develop a high-performing team focused on achieving revenue and customer service targets. The role drives strategic sales planning, performance management, and cross-functional collaboration to support business growth, with a UK-based office expectation for in-person days.

The role requires extensive sales leadership experience, a strong CRM background, and the ability to foster a positive, performance-driven culture in a dynamic