Inside Sales & Customer Success Coordinator

ENVEA Global; Ashington; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading environmental instrumentation firm in the United Kingdom is seeking a Customer Service & Internal Sales Coordinator in Ashington. This role involves supporting the Test & Calibration team, handling sales administration, and ensuring efficient customer service. The ideal candidate will have experience in sales and customer service, strong IT skills including proficiency in Microsoft Office, and a proactive attitude. This position requires flexibility and a commitment to problem resolution.

Qualifications

• Experience in Sales Administration and Customer Service.
• Strong IT skills needed, particularly with Microsoft Office.
• Proven experience in Sales and the ability to manage records.

Responsibilities

• Support the Test & Calibration team with back-office tasks.
• Manage customer records and follow up on purchase orders.
• Respond to inbound Customer Service calls promptly.
• Track calibrations and inform customers of delays.

Skills

Sales Administration experience

Customer Service experience

Strong IT skills

Proficiency in Microsoft Office

Sage X3 experience (desirable)

Organization skills

Self-motivated

Team Player

Job description

A leading environmental instrumentation firm in the United Kingdom is seeking a Customer Service & Internal Sales Coordinator in Ashington. This role involves supporting the Test & Calibration team, handling sales administration, and ensuring efficient customer service. The ideal candidate will have experience in sales and customer service, strong IT skills including proficiency in Microsoft Office, and a proactive attitude. This position requires flexibility and a commitment to problem resolution.