Inside Sales Associate, STR - London

CoStar Group, Inc.; Greater London; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Full private medical cover

Dental cover

Life Assurance

28 days annual leave

Competitive pension

Job summary

CoStar Group, a leading real estate data provider, seeks an STR Inside Sales professional to manage end-to-end sales with hotel clients globally. You will build trust, onboard clients, and drive adoption of STR analytics solutions.

You will operate in a fast-paced, metrics-driven environment, with remote-friendly but hybrid collaboration and a focus on client success and growth.

Qualifications

• Degree or equivalent experience.
• Proven inside sales or business development background.
• Strong remote relationship-building skills.
• Consultative selling mindset to address client challenges.
• High volume outbound calling with follow-up.
• Experience qualifying leads and identifying needs.
• Sales KPIs and targets in a metrics-driven environment.
• Organised, resilient and motivated sales professional.
• Experience selling B2B SaaS or data analytics.
• Hospitality or travel sector knowledge a plus.

Responsibilities

• Generate new business opportunity subscriptions with hotel owners and operators.
• Manage, retain, and develop client relationships; grow data and subscription value.
• Negotiate and renew client contracts.
• Product demos to onboard and educate clients on STR products.
• Accurately track activities and client information in CoStar’s CRM.
• Meet or exceed sales and activity targets.

Skills

Relationship-building

Consultative selling

Outbound calling

Lead qualification

KPIs/targets

B2B sales

Multilingual support

Education

Degree or equivalent experience

Tools

CRM software

Job description

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets. Learn more about STR.

Role Description

As a successful STR Inside Sales professional, you will act with integrity while managing, nurturing and growing relationships with hotel and industry clients across your assigned territory. You will take ownership of the full sales lifecycle, using a consultative and entrepreneurial approach to sell, onboard, train and retain clients on STR’s suite of benchmarking and analytics solutions. Working as part of a collaborative, high‑performing team, you will play a key role in strengthening STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long‑term value.

Responsibilities

• Generate new business opportunity subscriptions with hotel owners and operators


• Manage, retain, and develop client relationships growing data, CoStar product engagement and subscription value


• Negotiate and renew client contracts


• Product demos to on‑board and educate existing and new clients of STR’s products


• Accurately track all activities and client information in CoStar’s CRM.


• Meet or exceed sales and activity targets.

Qualifications

• Degree or equivalent experience


• Proven experience in inside sales, telephone sales, business development or a similar customer‑facing role


• Strong relationship‑building skills with the ability to quickly establish rapport and credibility remotely


• A consultative selling mindset with a genuine interest in helping customers solve business challenges


• Demonstrated ability to make a high volume of outbound calls, engaging prospects over the phone and assure routine follow‑up with prospects and opportunities.


• Experience qualifying leads, asking discovery questions and identifying customer needs


• Comfortable working to KPIs and sales targets in a structured, metrics‑driven environment


• Highly organised, resilient and motivated to succeed in a sales career


• Experience selling B2B solutions, data, analytics, SaaS or online platforms


• Familiarity with the hospitality or travel sectors preferred


• Additional language skills relevant to assigned markets are a strong advantage (e.g. Spanish, French, German)

WHATS IN IT FOR YOU

• Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.


• As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

#STR #LI-GJ1 Commercial property is one of the most important parts of the economy. It ranks among the largest investment classes and nearly everyone enters a commercial property on a daily basis to work, shop or to be entertained. CoStar Group exists to provide property professionals with information and insight to help them navigate this complex environment delivering efficiency and transparency. We are looking for people that share our passion for comprehensive, objective and reliable information. Forbes’ list of the World’s Most Innovative Companies named CoStar Group in fifteenth position globally in 2015. In Europe, CoStar Group is on a successful growth trajectory. We have achieved a leading position in the UK since the launch of our revolutionary new product, CoStar Suite, in January 2013. We are a team of engaged and enthusiastic people who put client service and product excellence, combined with total integrity, at the top of our list of values. Our customer centric approach delivers great technology to access the UK’s largest database of commercial buildings and transactions, live market data and news supported by powerful online analysis tools. Following from the success of our business in the United Kingdom, CoStar Group is now ready to embark on an ambitious plan delivering growth and expansion in Europe and in wider global markets. This will bring new challenges and opportunities as we build the first truly international commercial property information business. We can offer a role in a dynamic, high achieving, high growth international company to the right candidates.