Inside Sales Associate, STR - London

STR; Greater London; On-site; GBP 28,000 - 48,000; Full time

Benefits offered by this job

Private medical

Dental cover

Life assurance

Pension

Season ticket loans

28 days annual leave

Job summary

CoStar Group is seeking an Inside Sales Associate for STR in London to manage the full sales lifecycle, nurture hotel clients, and drive subscriptions to STR’s benchmarking analytics suite.

You will engage with clients remotely and in-person, conduct product demos, and renew contracts while hitting KPIs in a fast-paced, supportive environment. The role emphasizes integrity, collaboration, and client value.

Qualifications

• Degree or equivalent experience.
• Proven inside sales or business development experience.
• Strong relationship-building skills and credibility remotely.
• Consultative selling mindset with a client-first approach.
• Ability to handle high outbound activity and consistent follow-up.
• Experience selling B2B data, analytics, SaaS or online platforms.

Responsibilities

• Generate new business opportunities and subscriptions with hotel owners/operators.
• Manage, retain, and grow client relationships and value.
• Negotiate and renew client contracts.
• Deliver product demos and onboard/train clients on STR products.
• Accurately log activities and client information in the CRM.
• Meet or exceed sales targets and activity metrics.

Skills

Inside sales

Relationship building

Outbound calling

B2B SaaS

Consultative selling

KPI driven

Education

Degree or equivalent

Job description

COSTAR GROUP - INSIDE SALES ASSOCIATE, STR - LONDON

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.

Learn more about STR.

Role Description

As a successful STR Inside Sales professional, you will act with integrity while managing, nurturing and growing relationships with hotel and industry clients across your assigned territory. You will take ownership of the full sales lifecycle, using a consultative and entrepreneurial approach to sell, onboard, train and retain clients on STR’s suite of benchmarking and analytics solutions. Working as part of a collaborative, high- performing team, you will play a key role in strengthening STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long-term value.

Responsibilities

• Generate new business opportunity subscriptions with hotel owners and operators
• Manage, retain, and develop client relationships growing data, CoStar product engagement and subscription value
• Negotiate and renew client contracts
• Product demos to on-board and educate existing and new clients of STR’s products
• Accurately track all activities and client in formation in CoStar’s CRM.
• Meet or exceed sales and activity targets.

Qualifications

• Degree or equivalent experience
• Proven experience in inside sales, telephone sales, business development or a similar customer-façing role
• Strong relationship-façing skills with the ability to quickly establish rapport and credibility remotely
• A consultative selling mindset with a genuine interest in helping customers solve business challenges
• Demonstrated ability to make a high volume of outbound calls, engaging prospects over the phone and assure routine follow-up with prospects and opportunities.
• Experience qualifying leads, asking discovery questions and identifying customer needs
• Comfortable working to KPIs and sales targets in a structured, metrics-dri̧ven environment
• Highly organised, resilient and motivated to succeed in a sales career
• Experience selling B2B solutions, data, analytics, SaaS or online platforms
• Familiarity with the hospitality or travel sectors preferred
• Additional language skills relevant to assigned markets are a strong advantage (e.g. Spanish, French, German)

Whats In It For You

Working at CoStar Group means you’ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

Equal Opportunity and Inclusion

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.