Inside Sales Associate

Insight; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a leading global provider as an Inside Sales Associate in Uxbridge. This hybrid role involves supporting sales teams, managing client inquiries, and ensuring satisfaction. You'll thrive in a dynamic environment, contributing to sales processes and collaborating across departments.

Qualifications

• Experience in a high-performing, target-driven team environment.
• Proficiency in written and spoken English.

Responsibilities

• Respond to client queries to optimize sales activities.
• Coordinate with distributors for timely shipment of orders.

Skills

Communication

Time Management

Collaboration

Proactivity

IT Product Knowledge

Education

Business Administration Qualification

Tools

Microsoft Office

CRM Systems

Job description

Join to apply for the Inside Sales Associate role at Insight

Location: Uxbridge, UK

This role is a hybrid position, requiring 2 days a week in the office.

About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, guiding clients to define, architect, implement, and manage technology today while transforming for tomorrow.

Job title: Inside Sales Associate

Location: Uxbridge, UK

Role overview: The Inside Sales Associate is a key member of the Client Operations team, providing administrative support to sales teams, managing client inquiries, processing orders, and ensuring high levels of client satisfaction.

Key responsibilities:

1. Respond promptly to all client queries to optimize sales activities and ensure excellent service.
2. Collaborate with internal departments to meet client requests within relevant timescales.
3. Ensure compliance with company policies and procedures.
4. Coordinate with distributors to ensure timely shipment of client orders.
5. Manage internal sales processes including order processing, contracts, quotes, and renewals.
6. Handle tickets, escalate when necessary, and keep information updated.
7. Maintain online catalogues with accurate pricing and parts information.
8. Contribute data to sales pitches, RFI, and RFPs as needed.

This list is not exhaustive; additional responsibilities may be assigned.

Required skills and experience:

1. Experience working in a high-performing, target-driven team environment.
2. Relevant business administration qualification or certification.
3. High proficiency in written and spoken English.
4. Proactive, confident communication skills.
5. Proficiency with Microsoft Office and experience with CRM systems.
6. Excellent time management skills and ability to work independently under tight deadlines.
7. Understanding of current IT products and technologies.
8. Strong interpersonal and collaboration skills, with experience in a sales environment.
9. Ability to quickly learn new systems and processes.
10. Team player with proactive individual initiative.

About Insight:

We believe in empowering our employees to think big and reach their full potential. We offer excellent benefits, a supportive environment, and a high level of autonomy and creativity. Our core values of Hunger, Heart, and Harmony drive our success and culture.

Application details:

Insight is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds. We aim to contact suitable candidates within five business days. If you do not hear from us, your application was not successful this time.