Inside Sales Associate

United Parcel Service of America, Inc; London, Chiswick; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading global company as an Inside Sales person, focusing on customer acquisition through cold calling and client engagement. This role requires excellent communication skills, a persuasive attitude, and a self-motivated approach to sales. You will work independently and as part of a team to close sales and expand the client base.

Qualifications

• Previous experience in outbound call center or inside sales preferred.
• Able to multitask, prioritize, and manage time efficiently.

Responsibilities

• Cold calling potential clients and understanding their needs.
• Creating and maintaining a list/database of prospect clients.
• Tracking performance and sales metrics.

Skills

Communication

Persuasiveness

Self-motivation

Education

High school degree

Tools

Salesforce

Microsoft Office Suite

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

The Inside Sales person will focus on customer acquisition. This position involves cold calling new potential & existing clients, client business referrals, or web leads. Provide prospective customers/clients with all services offered, and additional presentations as needed. Work with client to create solutions for their needs and consult through the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

Inside Sales Duties and Responsibilities

• Cold calling; making multiple outbound calls to potential clients
• Understanding client needs and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
• Creating and maintaining a list/database of prospect clients
• Presenting and delivering information to potential clients
• Answering potential client questions and follow-up call questions • Working with sales team when closing sale
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Building pipelines with channel partners and team members to close sales
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
• Closing sales and working with client through closing process

Inside Sales Requirements and Qualifications

• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• High school degree or equivalent
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Ability to work independently or as an active member of a team
• Previous experience in outbound call center, inside sales experience, or related sales experience preferable
• Strong computer skills, including Microsoft Office Suite and Salesforce experience preferred

Employee Type:

Permanent

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