Inside Sales Apprentice

Air Liquide; Birmingham; On-site; GBP 20,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Executive, where you'll play a crucial role in identifying new customers and managing existing accounts. This apprenticeship offers a unique blend of hands-on training and classroom learning, ensuring you develop the skills needed for a successful career in sales. With a commitment to personal growth and a supportive team environment, you'll thrive in a role that emphasizes customer experience and professional development. If you're passionate about learning and eager to contribute to a dynamic industry, this opportunity is perfect for you.

Qualifications

• Strong communication skills and determination to learn.
• Proactive approach and ability to solve problems effectively.

Responsibilities

• Identify and acquire new customers via phone and digital leads.
• Manage a portfolio of existing customers to minimize churn.

Skills

Good communication skills

Determination to learn

Problem-solving

Proactive and autonomous

Industry-specific skills

Education

Minimum Level 4 / Grade C in Maths

Minimum Level 4 / Grade C in English

Job description

Delivering Gas Solutions To The British Industry.

Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.

For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.

We pride ourselves on offering a responsive, high quality and local service.

How will you CONTRIBUTE and GROW?

Location: Coleshill, Birmingham

Delivering Gas Solutions To The British Industry.

Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.

For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.

We pride ourselves on offering a responsive, high quality and local service.

How will you CONTRIBUTE and GROW?

Location: Coleshill, Birmingham
Hours: 35 hours, Monday - Friday (inclusive of off-the-job training)
Salary: £20,000 p/a

Our Apprenticeship programme offers the opportunity for both face-to-face and virtual training to learn the skills and knowledge required for the role. You’ll pick up the ropes from a role model who you will shadow and work with for the duration of your apprenticeship.

As an Apprentice with us you’ll be fully supported to achieve a nationally recognised qualification by the end of apprenticeship with Air Liquide. You will attend college which is funded by the business and the remainder of the time you will be fully supported by an experienced member of the team, learning all about how we deliver outstanding service, making you an expert in your field. We’ll also assign you a buddy and assessor to guide you through your day-to-day tasks.

The primary mission of an Inside Sales Executive is identifying and acquiring new customers over the phone or via digital leads, accelerating our business development and customer touchpoint capacity. The Inside Sales Team will generate leads and sign customers in specific geographies as well as up-selling and cross-selling to dormant accounts. The current priority is generating hot leads for the Powerzones/signing them themselves or handing them over to the Outside Sales Team.

The secondary mission is to manage a portfolio of existing/dormant customers: to minimize customer churn, contribute to an enhanced Customer Experience, renew contracts, to expand existing business and own and bring any customer queries to resolution.

Customer Acquisition:

• Receiving, generating and assessing leads
• Establishing initial contact
• Confidently presenting offers
• Raising quotations
• Following up on leads
• Closing deals and signing up customers
• Reporting
• Recording in the relevant company systems.

Customer Management:

• Proactive customer management
• Maximising customer experience
• Resolving queries
• Portfolio price management
• Reporting
• Recording in the relevant company systems.

Are you a MATCH?

• Minimum Level 4 / Grade C in Maths and English
• Determination to learn and grow as a professional
• Good communication skills
• Passion and willingness to learn
• Being proactive and autonomous when required
• Being savvy and problem solving
• Being hard working and resilient
• Having the relevant industry-specific skills
• Being able to take in feedback

#LI-LB2

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Us

A world leader in gases, technologies and services for Industry and Health.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Discover what your professional journey at Air Liquide couldbe here !