Innovative Windscreen Service Centre Supervisor

Markerstudy Group; Sandhurst; On-site; GBP 28,000 - 34,000; Full time

Job summary

Auto Windscreens, based in Sandhurst, is hiring a Service Centre Supervisor to lead daily operations and ensure service standards across the centre. You will work with technicians and managers to meet KPIs, manage stock, and coordinate health and safety procedures in a fast-paced environment.

The role requires proactive leadership, clear communication, and the ability to delegate tasks while maintaining high customer service levels.

Qualifications

• Experience working in a busy service centre environment.
• Strong communication and ability to liaise with managers and technicians.

Responsibilities

• Maintaining your current KPIs and targets as a Technician.
• Maintaining standards of the Service Centre.
• Provide help and support to all colleagues and customers both internally and externally.
• Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
• Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager.
• Provide operational information and feedback to relevant management teams.
• Liaise closely through clear and timely communication with Technicians, Service Centre Manager and Area Manager.
• Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
• Controlling and replenishing the consumable stocks for the Service Centre.
• Arranging the regular collection of the glass waste and chemical waste.
• Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.

Skills

Own initiative

Teamwork

Communication

Planning & organizing

Flexibility

Job description

Auto Windscreens, based in Sandhurst, is hiring a Service Centre Supervisor to lead daily operations and ensure service standards across the centre. You will work with technicians and managers to meet KPIs, manage stock, and coordinate health and safety procedures in a fast-paced environment.

The role requires proactive leadership, clear communication, and the ability to delegate tasks while maintaining high customer service levels.